Job
In this role, you will manage IT security solutions through patch management, support incident management, maintain the IT infrastructure and inventory, and ensure the data security of our systems.
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Your role in the team
- Manage IT security solutions: Through regular patch management and the maintenance of our security solutions, you ensure reliable protection for our IT systems. You identify and resolve issues and ensure the smooth operation of security agents.
- Support error management: Your support in error management and resolution is essential for a smooth-running IT environment.
- Manage IT infrastructure: You oversee our client infrastructure and are responsible for tasks including provisioning, replacement, and decommissioning.
- Inventory management: You are responsible for recording and maintaining our IT inventory and ensuring complete documentation of all hardware and software in use.
- Onboarding and offboarding: You support the smooth onboarding and departure of our employees by setting up IT workstations, providing the necessary access, and ensuring it is securely deactivated when they leave.
- Collaboration with manufacturers: Your direct collaboration with leading manufacturers and service providers enables us to develop innovative solutions and solve problems effectively.
- Ensure data security: You are responsible for ensuring data security and compliance with data protection policies through comprehensive security measures and processes.
- Maintain documentation: You keep the IT environment documentation up to date and continuously update it to ensure transparency and traceability of processes. You also contribute to developing concepts and policies relevant to certification within the framework of the BSI.
Our expectations of you
Education
- Education & Experience: You have completed a degree or vocational training as an IT specialist in system integration and have experience as an IT systems administrator.
- Desirable additional qualifications: Experience with ChatGPT or Microsoft 365, as well as prior knowledge of electrical engineering or relevant vocational training, is desirable, particularly with regard to assisting with inspections in accordance with DGUV Regulation 3.
Qualifications
- Working style: You have an independent, analytical, and solution-oriented approach to work.
- Soft skills: Last but not least, you impress with your ability to work in a team, strong communication skills, and a service-oriented mindset.
Experience
- Security expertise & operating systems: You have experience administering Windows clients in Microsoft Active Directory environments and are familiar with software management systems and packaging.
What we offer
- Structured onboarding: Thanks to our proven buddy system, you’ll quickly find your place on the team and get off to a successful start.
- Benefits: Flexible working arrangements, an occupational pension scheme, family-friendly benefits and support (e.g. Deutschlandticket, JobRad, childcare allowance) show that we care about your well-being.
- A secure future & personal development: We are technologically strong, continue to grow, and support you in growing professionally and personally through new challenges.
- Team spirit & community: We value solidarity—whether on hiking days, at company celebrations, or in our day-to-day interactions. We’re a true team that always has each other’s backs.
- Feel Good Management: From a coffee lounge and an employee kitchen to a rooftop terrace overlooking Hambach Castle, we create spaces where you feel comfortable and enjoy working.
- Social Responsibility & Sustainability: At 8com, we think beyond the immediate: We are committed to digital education, sustainability, and democratic values—and we want our work not only to provide technical protection, but also to make a positive impact on society.
Benefits
Food & drink
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
8com protects and monitors its customers' digital infrastructure in over 40 countries around the world, from SMEs to global players. The company offers a wide range of assessment and awareness services for information security. For over 14 years, 8com's goal has been to provide its customers with the best possible service and jointly achieve an economically sensible but nevertheless high level of information security.
- 2004
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
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