Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bamberg, Hof, Schweinfurt, Bayreuth, Chemnitz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle incoming service requests, prioritize and assign tickets to departments. You also assist with hardware and software installations and create entries for our internal knowledge base.
Your role in the team
- Qualified logging of incoming service requests/disruptions
- Clarification, prioritization, and distribution of incoming tickets to the specialist departments.
- Simple administrative tasks with customized tools
- Deriving actions for the continuous improvement of our processes and services
- Company-wide support of our internal employees
- Creating FAQ and Knowledgebase articles for internal use
- Support with hardware and software installations
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Our expectations of you
Qualifications
- Basic IT skills
- Strong customer and service orientation
- Proficient in using modern communication media
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What we offer
- We offer you a varied role in a friendly team at a modern workplace.
- Training opportunities to stay up-to-date are of course available with us and also open up further career development opportunities within the corporate group.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Motor-Nützel Vertriebs-GmbH
For 90 years, we've been passionate about cars and providing the best possible service to our customers. We started out as a small, family-owned motorcycle workshop, and today we're one of the largest car dealerships in northern Bavaria.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
IT Technical Support
- Location
- Bamberg, Hof, Schweinfurt, Bayreuth, Chemnitz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
