Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dresden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you plan and coordinate exclusive driving events, manage bookings and customer support while using CRM tools like Salesforce and optimizing internal systems for guest management.
Job Technologies
Your role in the team
- As a Project Manager (m/f/x) in the Customer Experience sector, you are the operational core for executing exclusive driving events for our premium automotive client.
- You plan, coordinate, and optimize all aspects of event/guest management, from the initial client inquiry to the final reporting.
- Event Management: Planning and executing exclusive driving events with a focus on Guest Management: booking management, customer support, and reporting tasks.
- Customer Communication: Active consulting and support of our clients across various channels (phone, email) using CRM tools such as Salesforce.
- System Management: Partial responsibility for the adaptation and further development of internal systems to improve guest management.
- Data Management: Accurate recording and management of customer data and event details, ensuring data quality for reporting purposes and their regular validation.
- Process Optimization: Development and implementation of improvements in the area of Event and Guest Management in coordination with the Team Lead.
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Our expectations of you
Education
- Completed training or degree in project management, marketing communication, or related fields.
Qualifications
- Proficient in MS Excel and CRM systems; experience with Salesforce or similar platforms is advantageous.
- Excellent organizational skills and strong communication abilities in both German and English.
- A proactive and customer-oriented work approach with an entrepreneurial mindset.
Experience
- Initial experience in project management, ideally in the event industry or in customer support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Avantgarde Management GmbH
Avantgarde Management GmbH, based in Munich, specializes in asset management and holds stakes in companies, particularly in the experience economy. As a subsidiary of the AVANTGARDE Group, it operates within an international structure with multiple locations.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
Project Manager Guest Management
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
