Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bielefeld
- Working Model
- Onsite
Job Summary
In this role, you will handle customer inquiries via phone and ticket system, provide support through remote access or onsite, and collaborate on IT projects while creating documentation and troubleshooting IT issues.
Job Technologies
Your role in the team
- You are the point of contact for our customers' service inquiries.
- You handle telephone inquiries as well as requests from our ticket system and support our customers via remote access or through on-site activities.
- In IT projects, you are part of the project team.
- You create the necessary documentation.
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Our expectations of you
Education
- A successfully completed apprenticeship as an IT specialist in system integration or a comparable qualification.
Qualifications
- Solid knowledge in the administration of Windows client and server operating systems and the associated technologies.
- Excellent knowledge of network technology.
- A strong customer orientation characterizes you as well as an affinity for technical issues.
- You are accustomed to working in a structured, independent, and responsible manner.
- You are a team player and resilient.
- You possess good communication skills.
- Driver's license Class B.
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Benefits
More net
Job Locations
This is your employer
Netgate Andreas Herden E. K.
With over 25 years of experience in information and telecommunications technology, Netgate Andreas Herden e. K. is an established company offering a variety of IT services for business clients.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Location
- Bielefeld
- Working Model
- Onsite
- Diversity
- Open for all genders
