1st Level Support Engineer

inray Industriesoftware GmbH

Job

In this role, you will analyze issues and develop solutions in collaboration with the development team for our software products while evaluating new features and engaging directly with clients.

Job summary

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Your role in the team

  • Your main responsibilities include analyzing problems as well as developing solutions and workarounds in collaboration with our software development team.
  • The evaluation of new features and functionalities related to our software products also falls within your responsibilities.

Our expectations of you

Qualifications

  • Additionally, are you confident in working with databases and not afraid of customer contact?
  • Knowledge of PLC programming as well as proficiency in English would be desirable.
  • We also welcome career changers.

Experience

  • Do you already have experience in support and as a software tester?
  • If you also have no reservations about new technologies and protocols, have gained experience in Industry 4.0, and are open to new challenges, then do not hesitate and apply.

What we offer

  • varied projects and nice clients from Germany and all over the world
  • high-performance personal workstations
  • small teams, flat hierarchies
  • great working atmosphere
  • flexible working hours
  • Part-time / full-time position or 4-day week (depending on preference)
  • 30 days of vacation
  • Hybrid Work: Home Office Option & Fixed Presence Days

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Schenefeld
    25560 Schleswig-Holstein, Germany

About your employer

We have been leading specialists in software for the last 25 years in the areas of Industrie 4.0, IoT, connectivity, HMI/SCADA, MES, and MDE/BDE.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Internet, IT, Telecommunication
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1st Level Support Engineer

inray Industriesoftware GmbH