Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you are responsible for repairing and installing desktops, notebooks, and mobile devices, providing on-site user support while documenting and processing issues through a ticketing system.
Job Technologies
Your role in the team
- You handle the repair of desktops, notebooks, tablets, and smartphones.
- You provide on-site support to users personally as needed.
- You install and configure desktops, notebooks, tablets, printers, and mobile handheld scanners according to specifications.
- You create a detailed technical documentation of all work processes.
- You install software and operating systems and troubleshoot issues remotely as well as on-site.
- You handle and document disruptions as well as service requests via the ticket system BPoS.
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Our expectations of you
Qualifications
- Knowledge in handling ticket systems and the client operating system Windows 10.
- Knowledge in supporting Windows workstations and laptops.
- Existing network knowledge in the areas of WAN, LAN, VPN, DHCP, DNS, and WLAN.
- English skills.
Experience
- Professional experience in 2nd Level Workplace Support.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician - Springer
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
