Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Augsburg
- Working Model
- Onsite
Job Summary
In this role, you will install and configure hardware and software, support clients, lead a team of five employees, resolve technical issues, and document your results in the ticketing system.
Job Technologies
Your role in the team
- Installation and configuration of hardware and software
- Team responsibility for approximately 5 employees
- Quick understanding of IT-related issues and implementation of solutions for the customer
- Professional consulting and user support in the modern Microsoft environment
- Establishment of new workplaces
- Adherence to the promised service levels
- Telephone support for the customer via the technical hotline
- Remote or on-site troubleshooting at the customer's location
- Documentation of all services in our ticketing system
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Our expectations of you
Education
- A completed vocational training as an IT specialist (m/f/d) or equivalent experience in the IT industry
Qualifications
- Willingness to take on personnel responsibility
- Expertise in network technology and server functions
- Confident and professional demeanor in customer interactions
- Targeted work according to specified process and quality guidelines
- Resilience, structured and organized way of working
Experience
- Several years of professional experience desired
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What we offer
- A company car, also for private use
- Subsidized training and further education
- Company pension scheme
- A modern and attractive working environment, including "work-life balance" and the compatibility of family and career.
- Work tools and equipment that meet the requirements.
- Individual and personal challenges, as well as opportunities for development and growth, at one's own discretion, including relevant further training.
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Job Locations
About Your Employer
Parit Gmbh
PARIT GmbH ist ein inhabergeführtes Unternehmen, persönlich und individuell wie unsere Kunden. Seit 2005 sind wir als IT - Systemhaus erfolgreich im Markt tätig. Mit Begeisterung und Leidenschaft für unsere Tätigkeit, sorgen wir vor Ort bei unseren Kunden, individuell und effizient, für deren IT - gestützte, reibungslose Prozesse.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication