Job
In this role, you will manage customers' IT infrastructure, perform system migrations, troubleshoot issues, and assist dental practices with everyday IT inquiries.
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Your role in the team
- Your playing field: Versatile IT operations with responsibility:
- Install, Maintain & Support - You take care of the entire IT infrastructure of our clients: from servers to clients to network components and firewalls.
- Migration & Configuration - You carry out system migrations (e.g., Windows Server, Active Directory, industry-specific software) and ensure smooth transitions.
- Support & Troubleshooting - You analyze and resolve hardware and software issues, handle service cases, and serve as a point of contact for disruptions - remotely or occasionally on-site (max. 1-2 times/month).
- Project work with structure - You support IT projects holistically: from planning and pre-installation to thorough documentation.
- System Management & Monitoring - You manage dental industry software, monitor systems, document networks, and ensure sustainable stability.
- Customer Support in Internal Service - You assist dental practices with everyday IT issues via phone and email - friendly, solution-oriented, and on equal footing.
Our expectations of you
Qualifications
- You can plan, build, and manage IT infrastructures.
- Windows Server, Active Directory, Firewalls, VPNs, Backups & Co. - you know them like the back of your hand.
- Thinks in solutions, not problems.
- Are you communicative & not a nerd in the ivory tower.
- Have a Class B driver's license.
- Bonus: You have previously worked with IT in dental practices - not a must, but a nice to have.
Experience
- Experience in IT support, networking & IT security - preferably from a system integrator environment.
What we offer
- Above-average salary - your efforts are rewarded.
- Young, agile team - not a dusty IT shop, but modern, cool colleagues.
- No micro-management - you are given responsibility & decision-making freedom.
- Flexible working style - Home office possible if suitable.
- Creative freedom - your ideas will not only be heard but also implemented.
- 30 vacation days - relaxation is important for every hero.
- Cutting-edge technology & flexibility - Office-first with home office option.
- Mega events & team building - summer party, skiing, excursions, action.
- Corporate benefits: Jobrad, gym membership, gift cards, or supplementary insurance.
- Crisis-proof job - IT in the dental industry = the future.
- Career Opportunities - your path to the top is open.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Maximal Dental GmbH is an established IT service provider specializing in the dental industry. With over 400 dental practices in Germany, the company offers tailored IT solutions and process optimizations.
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
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