Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Saarbrücken
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist IT support in maintaining and setting up hardware and software while resolving issues for our clients' users mainly via phone and email.
Your role in the team
- As an employee in our IT Support team, you and your colleagues are responsible for ensuring that the IT systems of our cloud platform operate smoothly.
- You assist in maintaining the hardware and software of existing systems or setting up new systems.
- If disruptions occur, you resolve them.
- You advise our users, the employees of our clients, on questions and assist them with application issues via phone and email.
- Depending on your experience and knowledge, you will take responsibility for specific products or clients and work on your own projects.
- Direct customer contact via phone and email (1st level support)
- Error analysis and troubleshooting
- Setup of new and maintenance of existing IT systems
- Maintenance of hardware and software
- Opportunity to explore other areas within the company
This text has been machine translated. Show original
Our expectations of you
Education
- Practical experience (e.g., completed training as an IT specialist in system integration and initial professional experience OR IT studies and internships)
Qualifications
- Passion for IT, computers, and network technologies
- Very good spoken and written German skills
- Logical thinking and problem-solving skills
- High willingness to learn and motivation
- Teamwork and communication skills
- Reliability and meticulous work ethic
- Basic knowledge in the areas of hardware, software, networks
Experience
- Initial professional experience in a similar role
- Experience with personal IT projects (home network, media server, installation of hardware components, etc.)
This text has been machine translated. Show original
What we offer
- We offer you the opportunity to contribute to an inspiring team of great colleagues and actively shape our company.
- We work very conscientiously and responsibly, but place value on flat hierarchies.
- This means for you: all colleagues and especially our bosses care about you and want to help you bring out the best in yourself.
- In a collaborative and inspiring work environment, there are extensive development opportunities and plenty of room for growth, as well as exciting tasks in a forward-looking industry.
- Start your professional future at SQUILD with exciting tasks in an engaging team.
- Flexible working hours, option to work from home or in a co-working space, part-time or full-time, work-life balance for family, leisure, and career.
- Exciting tasks and challenges from day one as well as support during training (e.g., further education, educational leave, mentoring ...).
- Company health insurance with an annual health budget and subsidies for occupational pension schemes.
- Regular team events, tax-free benefits, subsidies for school books, mobile phone and internet costs, good coffee.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
Squild Gmbh
SQUILD ist ein junges Unternehmen mit Sitz im Saarland. Seit 2002 vereint SQUILD die beiden Geschäftsfelder Informations- und Kommunikationstechnologie in einem konsequenten Fullservice-Angebot.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support employees
- Location
- Saarbrücken
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
