Job
In this role, you analyze business processes from reporting to payment, optimize workflows, establish metrics, and communicate business requirements to effectively develop systems.
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Job technologies
Your role in the team
- Process analysis: You capture and document the existing company processes end-to-end - from reporting and rights clearance to payout - and make dependencies, media discontinuities, and bottlenecks visible.
- Harmonization: You identify redundancies and special pathways in processes and system landscape, develop target processes, and consolidate different procedures of the individual payout areas into uniform, robust standards.
- Process Control: You establish key figures and regular communication for ongoing operations, monitor process quality (throughput times, error rates, timeliness of payouts), and manage improvement measures until implementation.
- Interface function: You translate technical requirements of the payout and legal departments into clear specifications for the internal IT and external service providers – and vice versa. You oversee the further development of our core software from requirements through testing to acceptance.
- Project work: You will take on (sub-)project management roles in the modernization of our system landscape, including prioritization, resource planning, and reporting to the Commercial Director.
- Documentation and Knowledge Preservation: You ensure that process knowledge is not kept in people's minds but is stored in comprehensible, well-maintained documentation.
Our expectations of you
Education
- Completed degree in (Business) Informatics, Business Administration, Industrial Engineering, or a comparable qualification - a career change with relevant professional experience is also welcome.
Qualifications
- Proficient in process modeling methods (e.g., BPMN) and project management methodologies (traditional and/or agile).
- Ability to precisely structure complex issues and communicate them appropriately to the target audience - to the specialist department, IT, service providers, and management.
- Independent, structured working style, persistence, and enjoyment in carefully but consistently improving established structures.
- Excellent spoken and written German skills.
Experience
- Several years of experience in process management, business analysis, or requirements management, ideally in an environment with complex billing, reporting, or bulk data processes (e.g., collecting society, insurance, banking, energy sector, publishing).
- Strong understanding of data structures and IT systems; SQL skills and experience with the implementation or replacement of specialized applications are a plus.
What we offer
- A secure job with performance-based pay.
- Payment of vacation and Christmas bonuses equivalent to one full month's salary each.
- Above-average social benefits (e.g., meal allowance, supplementary health insurance, etc.).
- Security for the future through employer-funded occupational pension schemes.
- 30 days of vacation (additional days off for Christmas and New Year's Eve) + special leave.
- Flexible working hours with a flexitime account and overtime compensation for a better work-life balance.
- Mobile work for 2 days per week.
- Full adoption of the DeutschlandticketJob.
- Flat organizational structures.
- Pleasant working environment.
- A responsible activity, independent and self-reliant work.
- Conveniently located near the Isar riverbank and the Rose Garden.
- Complimentary beverages (water, apple juice, coffee, tea).
Benefits
Higher take-home pay
Work-Life-Integration
Topics you will work on
Job locations
About your employer
The Verwertungsgesellschaft WORT is a registered association based in Munich that specializes in the collective management of copyright. It collects fees and distributes the revenues to the entitled parties without aiming for profit maximization. VG WORT represents over 300,000 authors and 10,000 publishers.
- Established Company
- Onsite, Hybrid
- Other Sectors
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