Job
- Level
- Lead
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will take on the deputy leadership of an IT operations team, plan capacities, further develop IT services, and lead IT projects in both agile and traditional environments.
Job Technologies
Your role in the team
- You will assume the deputy head of the IT Operations team, currently consisting of six employees, and gradually take on full leadership responsibility.
- You plan capacity, prioritize tasks, and conduct regular goal and development discussions to professionally and personally support your team.
- You ensure a stable, secure, and cost-effective IT operation while always keeping service quality in mind.
- You continuously develop IT service and operational processes according to ITIL standards - from Incident and Change to Release Management.
- You are responsible for the operational IT operations, including SLA management as well as monitoring, backup/restore, patch management, and vulnerability management.
- You manage and optimize core platforms such as VMware, Citrix, and iManage DMS, ensuring smooth operation.
- You coordinate and manage external IT service providers - from planning and commissioning to quality control and acceptance.
- You lead IT projects from conception to successful handover into operations, managing stakeholders, resources, budgets, risks, and schedules independently.
- You ensure the long-term operability of IT systems through thorough handovers, documentation, and sustainable support concepts.
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Our expectations of you
Qualifications
- You have already taken on leadership responsibilities — whether as deputy management or in a senior role with a clear leadership function — and know how to motivate and develop teams.
- You possess a deep understanding of IT service and operations processes; knowledge of ITIL standards is an advantage.
- You work in a structured, self-reliant manner and prioritize confidently — even in dynamic situations.
- Your communication is clear, solution-oriented, and assertive — both within the team and towards stakeholders.
- Very good German skills complete your profile; English skills are an advantage depending on the work environment.
Experience
- You bring several years of experience in IT operations or infrastructure environments and are familiar with the requirements of stable IT operations from practical experience.
- You have extensive experience in managing IT projects, both in traditional and agile environments.
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Benefits
Work-Life-Integration
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏖️Workation
- 🅿️Employee Parking Space
Health, Fitness & Fun
- 👩⚕️Company Doctor
- 🚲Jobbike
- 🎳Team Events
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- ♿️No Physical Barriers
- 🚲Bicycle Parking Space
More net
- 🏝️Summer and Christmas Bonus
- 🍰Employee Stock Option
- 🎁Employee Gifts
- 🛍Employee Discount
- 💵Bonus Payments
- 🚙Poolcar
- 👷♂️Additional Insurance
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
DIS AG
Founded in 1967, DIS AG is a leading company in the personnel services sector. Based in Düsseldorf, it offers comprehensive solutions for the placement of specialists and executives.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency