Job
In this apprenticeship, you will handle technical issues, create proposals and reports for customer projects, support project teams, and gain insights into all aspects of IT system management.
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Your role in the team
- As an IT System Management Clerk (m/f/d) at Ratiodata, your workplace is much more than just a desk: 40% of your training is technically oriented. During this time, you will be on service assignments and act as a service provider, taking care of everything related to malfunctions, disruptions, as well as the setup of workstations and self-service devices.
- It is important to us that you understand the technology behind our solutions - therefore, we accompany you to customer deployments and explain all technical aspects in detail.
- The remaining 60% of your training is business-oriented. Here, you will learn everything you need to best support our clients.
- You support us in preparing offers, reporting, inventory management, and invoicing.
- Joint start in the introductory workshop, where you will get to know Ratiodata and other trainees and can network directly.
- During your training with us, you will become familiar with the following activities, which you will gradually take over independently:
- Preparation of proposals for our client projects.
- Preparation of reports for our clients, as well as the prospective presentation of the results internally and to the client.
- Support of project teams in the exchange of technical equipment (workplace equipment and self-service devices).
- Configuration of customer devices with the desired software.
- Participation in the ticket system.
Our expectations of you
Education
- You have at least a good secondary school diploma.
Qualifications
- Your working style is characterized by strong communication skills and negotiation skills.
- Customer contact is no problem for you.
- You are passionate about IT topics from both a technical and commercial perspective.
What we offer
- Training year: €1,443 gross, 2nd training year: €1,504 gross, 3rd training year: €1,576 gross.
- Own apprenticeship projects.
- Hansefit Corporate Fitness.
- Excellent prospects (good chances of being hired).
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
We, Ratiodata GmbH, are one of the largest system houses and technology partners in Germany. Our team consists of around 1,200 colleagues who are employed at 12 locations and branches throughout the country. We offer our employees a modern work environment as well as above-average social benefits.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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