Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you independently lead the IT service and support organization, develop digital workflows in the hospital, and optimize client and mobile device management across multiple locations.
Job Technologies
Your role in the team
- As Head of IT Service & Workplace, you are responsible for, lead, and organize your area independently and have a leadership role with genuine scope for shaping.
- They are responsible, among other things, for the further development of the Service and Support Organization "Modern Workplace & Digitalization" and the strategic advancement of the digital workplace within the hospital.
- You independently manage the IT Service & Workplace department and lead a team consisting of Service Desk, Field Service, and Technical Support.
- You are responsible for the stable IT operations of the workplace IT at multiple hospital locations as well as at our outpatient clinics.
- They support digitization projects in hospital operations and improve digital workflows for medicine, nursing, administration, as well as client & mobile management.
- You are responsible for client management, endpoint management, and mobile device management (MDM) within the hospital network.
- They oversee the implementation of systems, their maintenance, and compliance with security policies.
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Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, IT Management, or a similar field.
- Or: completed training as an IT specialist or a comparable qualification.
Qualifications
- Knowledge in Client Management, Endpoint Management, and Mobile Device Management as well as IT Service Management (e.g., ITIL).
Experience
- Several years of professional experience and leadership experience in IT service, workplace, or infrastructure environments.
- Ideal, but not mandatory: experience in hospitals or healthcare.
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What we offer
- In our Red Cross organization, you are not just doing a job - you are making a difference for society.
- The opportunity to take responsibility for ensuring a standardized, secure, and modern workplace environment.
- Remuneration according to the company tariff with regular salary increases, holiday pay, and Christmas bonus.
- Work-life balance is a given for us. Whether it's emergency childcare, leasing e-cargo bikes.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Deutsches Rotes Kreuz e.V.
Als Spitzenverband der Freien Wohlfahrtspflege macht das DRK in ganz Deutschland Angebote für Kinder und Jugendliche, für Familien und Senioren. Tausende Einrichtungen mit hunderttausenden Fachkräften sorgen für Jung und Alt. Wir initiieren und koordinieren für sie bundesweite Programme und setzen uns für eine inklusive Weiterentwicklung des deutschen Hilfesystems ein.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Head of IT Service & Workplace
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
