Job
In this role, you will support users in 1st and 2nd level support, administer Windows environments, and connect users to Microsoft 365 and Active Directory with devices and applications.
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Your role in the team
- 1st- and 2nd-level support for our employees, remotely and on-site.
- Structured handling and documentation of requests in the helpdesk system.
- Setup and support of Windows workstations, notebooks, and mobile devices.
- Administration of user accounts, groups, and permissions.
- Support with Microsoft 365, Active Directory, Entra ID, and Intune.
- Assist with the operation of servers, VMware, networks, VPN, backup, and monitoring.
- Technical support for onboarding and offboarding, rollouts, migrations, and IT projects.
Our expectations of you
Education
- Completed IT training, for example as an IT specialist in systems integration, or an equivalent qualification.
Qualifications
- Good foundational knowledge of Windows, Microsoft 365, and Active Directory.
- Basic knowledge of LAN, WLAN, TCP/IP, and VPN.
- Structured, reliable, and independent approach to work.
- Strong service orientation and a passion for direct interaction with users.
- Responsible handling of permissions, systems, and company data.
- German language skills at C1/C2 level and sufficient English skills (at least B2) for technical documentation and manufacturer support.
Experience
- Initial hands-on experience in IT support and structured troubleshooting.
What we offer
- A varied role in an internationally active company with a long-standing tradition.
- Remote work by arrangement.
- Flexible working hours and agreed service hours.
- 13 fixed monthly salaries / Additional 14th salary depending on the company’s performance.
- 30 days of vacation.
- Modern IT equipment and the option to work from home.
- Structured onboarding and individual professional development.
- Room for initiative and personal development.
- A collaborative team with short communication channels.
- Independent work with dedicated points of contact.
- Long-term prospects in a family-owned business.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Founded in 1837, BORSIG GmbH is a traditional German company specializing in tailored process solutions for various industries. With over 600 employees and global locations, BORSIG is an established player in the machinery and engineering sector.
- Established Company
- Onsite, Hybrid
- Industry, Production
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