Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role you commission installs, apply remote and on-site updates, troubleshoot faults, support 2nd/3rd level, document IT systems, train customers, service hardware (incl. MFDs) and set up workstations and mobile devices.
Job Technologies
Your role in the team
- Commissioning of new installations and performing updates via remote maintenance as well as on-site at the customer's premises.
- Analysis and resolution of incidents, as well as support for the 2nd- and 3rd-level support.
- Assumption of seamless end-to-end order and IT-system documentation, including responsibility for the technical onboarding of customers as well as acting as the point of contact for customers with technical issues.
- Installation and configuration of hardware as well as repair of multifunction devices.
- Setup and teardown of PC workstations, commissioning, and support for mobile devices.
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Our expectations of you
Education
- Successfully completed vocational training in the IT technology field or equivalent qualifications.
Qualifications
- Proficiency in German and English, both spoken and written.
- Customer- and solution-oriented way of working, as well as a high technical affinity and strong communication skills.
Experience
- Extensive professional experience in IT service technology or system administration.
- Professional experience in administering Microsoft Server operating systems and Exchange Servers.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician specializing in Office Systems
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
