Job
- Level
- Experienced
- Location
- Krailling
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you design and maintain custom solutions on the ServiceNow platform, optimize CMDB structures, and develop ITSM workflows to enhance operational efficiency and data quality.
Job Technologies
Your role in the team
- Design, develop, and maintain custom ServiceNow solutions across the platform, leveraging App Engine, JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer.
- Übernehmen Sie die Verantwortung für die CMDB-Landschaft von EOS, indem Sie CI-Klassen, Beziehungsmodelle, Governance-Prozesse und Datenqualitätsmechanismen entwerfen und verbessern, um eine zuverlässige Grundlage für den IT-Betrieb zu gewährleisten.
- Führen Sie die Weiterentwicklung unserer ITOM-Fähigkeiten, einschließlich Discovery, Service Mapping, ereignisgesteuerte Automatisierung sowie die kontinuierliche Verbesserung der Genauigkeit der Konfigurationsdaten und der Service-Transparenz.
- Further develop and optimize our ITSM processes and modules, implementing scalable workflows, automations, notifications, service catalog items, and user experiences that improve operational efficiency.
- Lead and enhance Software Asset Management (SAM), ensuring software compliance, license optimization, and efficient lifecycle management.
- Build and maintain integrations with enterprise systems using REST APIs, SOAP services, IntegrationHub, and Flow Designer.
- Ensure platform stability, performance, scalability, and security through testing, troubleshooting, upgrades, and continuous optimization.
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Our expectations of you
Qualifications
- Starke Expertise in CMDB-Design, Governance, CI-Modellierung, Beziehungsabbildung und Datenqualitätsmanagement.
- Solid JavaScript skills and a strong understanding of ServiceNow development best practices.
- Strong analytical and problem-solving skills with a passion for platform engineering, automation, and continuous improvement.
- Excellent communication skills in English and the ability to explain technical concepts to non-technical stakeholders.
Experience
- Several years of hands-on ServiceNow development experience, including scripting, application development, and platform customization.
- Experience working with ServiceNow ITOM capabilities such as Discovery, Service Mapping, and infrastructure integrations.
- Gutes Verständnis der ITSM-Prozesse und praktische Erfahrung in der Entwicklung und Optimierung von ServiceNow ITSM-Modulen und Workflows.
- Experience building integrations using REST, SOAP, APIs, IntegrationHub, and automation frameworks.
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What we offer
- Flexible working time models, 30 days of vacation.
- Travel allowance for public transport, company bike, parking spaces, charging facilities for electric vehicles.
- Childcare allowance.
- Möglichkeit eines persönlichen Timeouts.
- Health offerings including a subsidized Wellhub membership (gyms, courses, wellness, etc.).
- Company restaurant.
- Gezielte Weiterbildungsangebote.
- Corporate benefits for employees.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
EOS Technology Solutions GmbH
We IT professionals ensure that the financial service provider EOS is successful. Our more than 200 colleagues support and maintain 30 subsidiary companies of the group based in Hamburg and Heidelberg. EOS Group is one of the leading international providers of customized financial services. The focus is on the purchase of unsecured and secured receivables portfolios. The main target industries are banks, utility companies, the real estate sector, and e-commerce.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Internet, IT, Telecommunication
ServiceNow Developer
- Location
- Krailling
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
