Job
- Level
- Lead
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will support the deputy leadership of the IT Operations team, enhance operational processes, and lead IT projects from planning to handover.
Job Technologies
Your role in the team
- Deputy head of the IT Operations team with currently six employees.
- Gradual assumption of disciplinary leadership responsibilities (prioritization, capacity planning, goal and development discussions).
- Ensuring a stable, secure, and cost-effective IT operation.
- Further development of IT service and operational processes (incident, problem, change, and release management, ITIL-oriented).
- Management of operational IT operations including SLA and service quality.
- Responsibility for monitoring, backup/restore, patch management, and vulnerability management.
- Support and development of core platforms, including VMware, Citrix, and iManage DMS.
- Coordination and management of external IT service providers, including planning, commissioning, acceptance, and quality control.
- Management of IT projects (approximately 40-50% of the role) from planning to operational handover.
- Stakeholder, resource, budget, risk, and schedule management.
- Ensuring sustainable operational capability through clean handovers, documentation, and support concepts.
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Our expectations of you
Qualifications
- Very good understanding of IT service and operations processes; ITIL knowledge is an advantage.
- Structured, independent working style as well as strong communication and prioritization skills.
- Very good knowledge of German; English skills depending on the deployment environment.
Experience
- Several years of professional experience in IT operations or infrastructure environment.
- Experience in a (deputy) leadership role or as a senior with clear leadership responsibilities.
- Extensive experience in managing IT projects (traditional and/or agile).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Flick Gocke Schaumburg
Flick Gocke Schaumburg ist eine der führenden interdisziplinär aufgestellten Sozietäten. Mehr als 320 Rechtsanwälte, Steuerberater und Wirtschaftsprüfer an sieben Standorten beraten Konzerne, Familienunternehmen, Private Clients und die öffentliche Hand an den Schnittstellen von Steuerrecht und Wirtschaftsrecht.
Description
- Founding year
- 1972
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Law, Finance, Economics
Deputy Team Leader IT Operations
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
