Job
In this role, you will be the point of contact for technical inquiries from our partners, provide technical support, assist with installations and projects, and document product-related issues.
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Your role in the team
- Point of contact for our partners regarding technical questions about our products.
- Technical support for our specialist retail partners regarding our products.
- Technical support for projects and installations.
- Analysis and documentation of impairments related to our products.
- Cross-functional collaboration in product development and with product management.
- Presales support.
Our expectations of you
Education
- Vocational training as an IT specialist in system integration (m/f/d) or equivalent.
Qualifications
- Dutch language skills at a minimum B2 level.
- Good networking skills.
- Good knowledge of IT security.
- Structured, conscientious, and independent approach to work.
Experience
- Initial professional experience.
What we offer
- Our onboarding program ensures a perfect start.
- For us, remote work is not just a tool, but part of our company culture, and is possible in many roles by agreement.
- Are you aiming for a specialist or leadership career? We’d be happy to support you on this journey.
- Modern technical equipment is available for your day-to-day work.
- Our supplementary company health insurance includes dental coverage and preventive care.
- Through our strong cooperation partners, we support the personal well-being of our employees.
- Together, we save for your retirement with a 20% contribution from Securepoint.
- We offer a bike leasing program—it helps you get around and is good for the environment.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Securepoint GmbH is an established German company that develops and sells innovative cybersecurity solutions. It supports SMEs and authorities in securing their networks.
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
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