Job
In this role, you will manage the stable operation and continuous development of retail applications, analyze issues in the international POS system, and coordinate software releases and rollouts.
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Your role in the team
- You are passionate about innovation and digital transformation - so are we! Our IT teams actively participate in business process design and company-wide projects. We don't just let IT happen, we do IT ourselves. Join us and become part of our team in one of the most beautiful industries in the world with your expertise, and be responsible for:
- Application Operations & Monitoring: Ensuring the stable operation, availability, and continuous development of retail applications; monitoring the system landscape, analyzing anomalies, and managing technical changes.
- Incident & Problem Management: Analysis of complex disruptions in the international POS landscape, coordination of resolution, and development of sustainable solutions.
- Release & Rollout Management: Planning, coordination, and support of software releases, international rollouts, and IT projects; assistance with technical concepts, migrations, and the implementation of new solutions until successful go-live.
- Stakeholder management: Managing external service providers and international software partners, ensuring agreed Service Levels (SLAs), and close collaboration with the national subsidiaries and internal departments.
- Automation and Documentation: Development of PowerShell scripts and technical tools to automate recurring tasks, as well as documentation of technical solutions, operational processes, and system changes.
Our expectations of you
Education
- Completed university degree or comparable vocational training in the field of computer science, business informatics, or a related discipline.
Qualifications
- Proficient in Microsoft Windows and Windows Server.
- Basic knowledge of PowerShell and SQL is desirable.
- Basic understanding of networks (DNS, firewall, routing) is an advantage.
- Structured, analytical, and self-reliant working style.
- Strong communication skills and enjoyment in working with international teams.
- Good German (at least B2 level) and English skills.
Experience
- Experience in Application Management, IT Operations, or technical application support.
- Experience in release, change, or project management is an advantage.
- Experience working with external service providers.
What we offer
- At NEW YORKER, you are more than just an employee – with our benefits, we want you to feel completely comfortable from the very beginning, both professionally and privately.
- Flexible working hours for a balanced work-life balance.
- Attractive compensation & comprehensive social benefits.
- 30 vacation days, company pension scheme, and asset-building benefits.
- Permanent position in an internationally successful company.
- Stable, growth-oriented, and future-focused.
- Personal buddy for your successful start.
- Onboarding events for the perfect start.
- Company and team events for a strong sense of unity.
- Excellent connectivity of the headquarters (Hansestraße) to the A2/A391 as well as free employee parking at many locations.
- Look forward to our Fashion Campus: a modern headquarters with inspiring workplaces that will be built in the coming years.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
As a successful young fashion company, NEW YORKER is represented in over 40 countries with 1,000 stores and is continually growing. With a team of around 18,000 employees, we work at the forefront of the industry and value a friendly working environment.
- Established Company
- Onsite, Hybrid
- Consumer Goods, Branded Goods · Trade
Employer reviews
- Working conditions
- 4.4
- Career growth
- 2.6
- Team culture
- 3.7
- Engineering
- 3.1
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