Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bielefeld
- Working Model
- Onsite
Job Summary
In this role, you will take on 2nd-level support for MS Dynamics 365 FSCM in the DACH region, analyze and resolve support tickets, and optimize business processes in close collaboration with users.
Job Technologies
Your role in the team
- Assumption of 2nd-Level Support for MS Dynamics 365 FSCM in the DACH region.
- Analysis, prioritization, and sustainable handling of support tickets.
- Documentation and monitoring in the ticket or incident management system.
- Close collaboration with key users and specialist departments.
- Conducting user training and providing professional consulting.
- Participation in the optimization of ERP and business processes.
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Our expectations of you
Education
- Completed vocational training or university degree in an IT- or business-related field (e.g., IT specialist (m/f/d), Business Informatics, or similar).
Qualifications
- Proficient in ticket and incident management systems.
- Very good German language skills and good English language skills, both written and spoken.
- Structured, service-oriented, and solution-oriented way of working.
Experience
- At least 3 years of experience in Microsoft Dynamics 365 FSCM support.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
HUCON AG
Erstklassige Ingenieur-Dienstleistungen haben einen Namen. HUCON steht für Industrieberatung und modernes Engineering. Wer hier tätig ist, arbeitet mit Leidenschaft, Ehrgeiz und Engagement an spannenden und anspruchsvollen Projekten. Die Begeisterung für Technologie und Fortbewegung vereinen Berufseinsteiger und erfahrene Mitarbeiter. Wechselnde Projekte - von der Studie bis zur Serienreife - und stetige persönliche Weiterentwicklung stellen sicher, dass es hier ganz bestimmt nicht langweilig wird.
Description
- Founding year
- 2001
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting
ERP Support Specialist MS Dynamics 365
- Location
- Bielefeld
- Working Model
- Onsite
- Diversity
- Open for all genders
