Job
- Level
- Senior
- Location
- Aachen, Möglingen
- Working Model
- Hybrid, Onsite
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you take strategic ownership of SaaS product development, driving the implementation of AI features and optimizing customer feedback to ensure business success and growth.
Your role in the team
- As a Product Lead, you assume the ultimate professional responsibility for the strategy, roadmap, and business success of our SaaS management product at USU—with a focus on market positioning, customer benefit, and measurable ARR contribution.
- You design the transition of our existing customers to the new product, close functional gaps, and establish it as the clear successor.
- Additionally, you determine our product response regarding embedded AI features, AI licenses, and usage-based costs.
- You are responsible for the vision and prioritized roadmap, ensuring alignment within the portfolio, and establishing the new product as the successor to our previous solutions.
- You are responsible for ARR and growth, driving pricing, packaging, retention, and expansion, and managing data-driven decisions through KPIs.
- You translate customer needs and market trends into differentiation and support strategic customers, deals, escalations, and proof of concepts.
- You shape AI governance, Shadow AI transparency, and cost control within the product.
- You work AI-native - spec-first, with AI prototypes and quality-oriented planning - and position our capabilities credibly.
- You align the involved teams on common priorities, lead technically without disciplinary authority, and develop the PM community.
- You ensure reliable delivery and quality, make priorities and trade-offs transparent, and achieve committed OKRs by removing cross-team blockers.
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Our expectations of you
Qualifications
- Solid background in SaaS management, Software Asset Management, license or IT asset management, or comparable IT operations topics.
- Proven responsibility for products or portfolios with direct ARR reference.
- Practical AI competence. You naturally use AI tools in your work, write specifications that AI agents can build on, and you can assess the quality of AI functions.
- Strategic, commercial, and analytical thinking.
- Excellent stakeholder management and strong communication skills.
- German and English at a professional level.
Experience
- At least 8 years of experience in Product Management, ideally in a B2B SaaS environment, with proven end-to-end responsibility for a product.
- Data-driven approach and experience in scaled agile environments.
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What we offer
- Individual development within the U Step Up! training program
- Buddy program and individual onboarding plan for new employees as well as an introductory event.
- Flexible working hours and hybrid work arrangements available.
- Workation abroad in the EU.
- 30 days of vacation annually, additional vacation days for long service, and other special leaves.
- Up to 44 additional vacation days possible through salary conversion.
- Accident insurance and support for occupational disability coverage.
- Discounted membership in the corporate fitness program (EGYM Wellpass, Urban Sports Club).
- Bonuses for recruiting new employees.
- Subsidized lunch offer.
- A selection of hot and cold beverages & snacks are provided free of charge.
- Adequate parking facilities with charging stations for electric vehicles.
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Benefits
Work-Life-Integration
- 🏖️Workation
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- ⏰Flexible Working Hours
Health, Fitness & Fun
Higher Take-Home Pay
- 🚙Company Car
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
- 💰Bonus Commisions
- 👷♂️Additional Insurance
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
USU
UMS provides software and service solutions in the area of IT & Customer Service Management. With our solutions, companies worldwide respond to changing customer and employee needs in a digitalized workplace
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Product Lead SaaS Management
- Location
- Aachen, Möglingen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
