Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dresden, Leipzig
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for first and second-level support at the airport, troubleshooting IT and communication systems, and managing technical components from workstations to security systems.
Job Technologies
Your role in the team
- First- and Second-Level Support for users at the airport.
- Analysis and troubleshooting of issues in IT, network, and communication systems.
- Installation, configuration, and maintenance of desktop PCs, notebooks, printers, and mobile devices.
- Maintenance, repair, and replacement of IT and communication technology, e.g., camera systems, telephone and radio systems, as well as network technology.
- Maintenance of access control, fire alarm, video, display, and time recording systems.
- Planning, installation, and commissioning of new IT systems and technical components.
- Coordination and support of external service providers as well as documentation of the services provided.
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Our expectations of you
Education
- Completed training as an IT systems electronics technician (m/f/d), IT specialist for system integration (m/f/d), or a comparable qualification.
Qualifications
- Knowledge in the installation, configuration, and maintenance of Windows workstations, hardware, and networks.
- Strong service and customer orientation as well as enjoyment of direct user contact.
- Independent, structured, and reliable way of working.
- Teamwork, commitment, and resilience.
- Willingness to work in shifts, on-call duties, as well as outdoor and height work.
- Class B driver's license.
Experience
- Professional experience in IT support, field service, or IT systems engineering.
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What we offer
- Unique airport feeling.
- Attractive compensation: salary according to collective agreement, holiday pay, annual bonus, asset-building benefits, and company pension scheme.
- 30 days of recreational leave.
- Home Office: we offer the possibility of remote work.
- Excellent public transportation connections.
- Sustainable mobility is important to us: we promote the Germany ticket as well as a Jobrad.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Mitteldeutsche Flughafen AG
Die Mitteldeutsche Airport Holding ist die Dachmarke der Mitteldeutschen Flughafen AG, einem Unternehmen der öffentlichen Hand. Die Management- und Finanzholding mit ihren Tochtergesellschaften Flughafen Leipzig/Halle GmbH, Flughafen Dresden GmbH und PortGround GmbH, entwickelt die Luftverkehrsinfrastruktur in Mitteldeutschland zukunftsorientiert und bedarfsgerecht.
Description
- Founding Year
- 2000
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Aviation, Space Travel