Job
- Level
- Experienced
- Job Field
- Software, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neuhausen auf den Fildern
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for building and maintaining knowledge databases on FANUC robots, collaborate closely with international experts, and handle technical second-level support.
Job Technologies
Your role in the team
- Responsibility for the development, maintenance, and continuous improvement of technical knowledge bases and documentation in the field of robotics
- Collection, analysis, and preparation of technical information on FANUC robots, software functions, applications, and new products
- Ensuring quality, accuracy, and availability of technical information for FANUC subsidiaries across Europe
- Close collaboration with technical experts across Europe as well as with the FANUC headquarters in Japan
- Further development of existing knowledge structures through digital, automated, and AI-supported solutions
- Act as a technical expert for FANUC robotics products and coordinate the resolution of complex technical issues in second-level support.
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Our expectations of you
Education
- Completed Bachelor's degree in Automation Engineering, Mechatronics, Electrical Engineering, Mechanical Engineering, or a comparable technical qualification
Qualifications
- Strong affinity for digital tools, Microsoft 365, and modern technologies – especially artificial intelligence
- Strong talent for analyzing, structuring, and communicating technical information clearly and convincingly
- Structured, meticulous, and self-reliant working style as well as very good spoken and written English skills
Experience
- Several years of professional experience in robotics, automation technology, technical support, service engineering, testing, technical documentation, or a related technical environment
- Experience in handling technical documentation, knowledge management, technical data structures, or process optimization is advantageous.
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What we offer
- At FANUC, we value the diversity of all our employees and warmly welcome applicants from all backgrounds.
- We value each individual's qualifications regardless of origin, skin color, religion, gender, sexual orientation, gender identity, nationality, or disability.
- Furthermore, we encourage everyone who resonates with our values to apply and become part of our FANUC community.
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Topics You Will Work On
Job Locations
About Your Employer
FANUC Europe GmbH
FANUC Europe GmbH, based in Neuhausen auf den Fildern, is the European subsidiary of FANUC. The company focuses on the development and support of automation solutions specifically designed for the European market and is part of an internationally operating automation specialist.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production
Technical Engineer Robotics - Knowledge & Support
- Location
- Neuhausen auf den Fildern
- Working Model
- Onsite
- Diversity
- Open for all genders
