Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 50.000 to 80.000€ Gross/Year
- Location
- Nuremberg, Würzburg
- Working Model
- Onsite
Job Summary
In this role, you will manage customer environments, develop solutions for 2nd and 3rd level support issues, and act as the point of contact for IT inquiries, especially regarding Microsoft technologies and cloud solutions.
Job Technologies
Your role in the team
- Support, administration, and continuous development of existing customer environments.
- Handling and resolving complex issues in 2nd- and 3rd-level support.
- Analysis of root causes of errors as well as development of sustainable solutions.
- Technical contact for medium-sized clients on all IT-related issues.
- Consulting on topics related to Microsoft infrastructures, cloud solutions, and IT modernization.
- Support with changes, migrations, and optimization measures.
- Conduct occasional on-site visits to clients in the region.
- Close collaboration with the engineering and project teams to ensure smooth IT operations.
- Documentation of system landscapes, changes, and support cases.
- Ensuring high service quality and long-term customer satisfaction.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification.
Qualifications
- Solid knowledge of Microsoft infrastructures, especially Windows Server, Active Directory, and Group Policy Objects (GPO).
- Good knowledge in virtualization with VMware vSphere/vCenter and/or Microsoft Hyper-V.
- Knowledge in Exchange, SQL Server, SSL, and certificate management is advantageous.
- Very good spoken and written German skills (at least C1 level).
- Class B driver's license for occasional on-site customer appointments.
Experience
- Several years of professional experience as a System Administrator, IT Administrator, System Engineer, or IT Consultant.
- Experience with Microsoft 365 technologies such as Entra ID (Azure AD), Intune, Exchange Online, SharePoint Online, and Microsoft Teams.
- Experience with backup solutions such as Veeam as well as with firewall systems (e.g., Fortinet or Sophos).
- Experience in 2nd- and 3rd-level support as well as in managing complex IT environments.
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What we offer
- Attractive compensation between €50,000 and €80,000 gross per year, as well as a permanent employment contract.
- Flexible working hours and modern office equipment for a contemporary work environment.
- Extensive training and certification opportunities for professional and personal development.
- Individual career prospects in a growing and future-proof company.
- Additional benefits such as company pension schemes, bike leasing, health programs, and regular corporate events.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Experis GmbH
Experis, part of the ManpowerGroup, focuses on recruiting IT experts and providing comprehensive managed services.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Administrator Managed Services
- Salary
- 50.000 to 80.000€ Gross/Year
- Location
- Nuremberg, Würzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
