Job
In this role, you will manage customer environments, develop solutions for 2nd and 3rd level support issues, and act as the point of contact for IT inquiries, especially regarding Microsoft technologies and cloud solutions.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- Support, administration, and continuous development of existing customer environments.
- Handling and resolving complex issues in 2nd- and 3rd-level support.
- Analysis of root causes of errors as well as development of sustainable solutions.
- Technical contact for medium-sized clients on all IT-related issues.
- Consulting on topics related to Microsoft infrastructures, cloud solutions, and IT modernization.
- Support with changes, migrations, and optimization measures.
- Conduct occasional on-site visits to clients in the region.
- Close collaboration with the engineering and project teams to ensure smooth IT operations.
- Documentation of system landscapes, changes, and support cases.
- Ensuring high service quality and long-term customer satisfaction.
Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification.
Qualifications
- Solid knowledge of Microsoft infrastructures, especially Windows Server, Active Directory, and Group Policy Objects (GPO).
- Good knowledge in virtualization with VMware vSphere/vCenter and/or Microsoft Hyper-V.
- Knowledge in Exchange, SQL Server, SSL, and certificate management is advantageous.
- Very good spoken and written German skills (at least C1 level).
- Class B driver's license for occasional on-site customer appointments.
Experience
- Several years of professional experience as a System Administrator, IT Administrator, System Engineer, or IT Consultant.
- Experience with Microsoft 365 technologies such as Entra ID (Azure AD), Intune, Exchange Online, SharePoint Online, and Microsoft Teams.
- Experience with backup solutions such as Veeam as well as with firewall systems (e.g., Fortinet or Sophos).
- Experience in 2nd- and 3rd-level support as well as in managing complex IT environments.
What we offer
- Attractive compensation between €50,000 and €80,000 gross per year, as well as a permanent employment contract.
- Flexible working hours and modern office equipment for a contemporary work environment.
- Extensive training and certification opportunities for professional and personal development.
- Individual career prospects in a growing and future-proof company.
- Additional benefits such as company pension schemes, bike leasing, health programs, and regular corporate events.
Benefits
Food & drink
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
More about the recruiting agency
Experis, part of the ManpowerGroup, focuses on recruiting IT experts and providing comprehensive managed services.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
More jobs
These jobs might also interest you
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...
