Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you analyze technical issues in software applications and provide support by handling the configuration, installation, and maintenance of software solutions while communicating with end users.
Job Technologies
Your role in the team
- Provision of technical support for software applications and systems.
- Analysis and troubleshooting of issues in software applications and systems.
- Support in configuring, installing, and maintaining software solutions.
- Communication with clients and end users to understand technical issues and provide solutions.
- Documentation of support requests and developed solutions.
- Collaboration with developers and other team members to resolve software issues and propose improvements.
- Training of customers and end users in handling software solutions.
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Our expectations of you
Education
- Completed vocational training as an IT specialist for system integration or a comparable qualification.
Qualifications
- Solid knowledge of operating systems such as Windows, Linux, etc.
- Familiarity with software applications and systems as well as their configuration and installation.
- Strong problem-solving skills and analytical thinking.
- Strong communication and customer orientation skills.
- Teamwork skills.
Experience
- Experience in technical support, ideally in the software support sector.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT specialist for system integration in software support
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
