Job
- Level
- Experienced
- Location
- Bonn
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will manage customer systems, handle configuration and maintenance of backup and virtualization solutions, and be the first point of contact for technical incidents.
Job Technologies
Your role in the team
- You are an administrator and system operator responsible for our clients' infrastructures, including configuration, documentation, and maintenance.
- You are the primary technical contact in case of an incident (reception, analysis, resolution, coordination with other teams, partners, and manufacturers).
- You are the technical conscience of our Service Management.
- Customer satisfaction is the highest priority for you, and you pursue it consistently in all activities.
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Our expectations of you
Education
- You have completed IT training and possess qualified professional experience as an IT administrator or in IT support or in a managed service environment.
Qualifications
- An environment where you can develop personally and professionally is important to you.
- You are familiar with ITIL processes, helpdesk systems, and remote support.
Experience
- You have relevant experience in the administration of backup and virtualization solutions.
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What we offer
- Flexible & mobile working.
- Free sports program.
- Telekom Corporate Benefits.
- Coaching & Training.
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Benefits
Food & Drink
Work-Life-Integration
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
ORBIT Gesellschaft für Applikations- und Informationssysteme
At ORBIT, we offer our customers reliable all-round support in all IT matters - from consulting to all hardware and software to a wide rangeWe design IT concepts, implement systems, develop and customize software and deliver many other services - accompanied by our professional project management. of services. In close partnership with selected manufacturers, we deliver everything from a single source.
Description
- Founding Year
- 1985
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Specialist Backup & Virtualization 2nd Level Support
- Location
- Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
