Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for managing complex ServiceNow environments, including system planning and operation, database integration, and automating processes through scripting.
Job Technologies
Your role in the team
- Responsible for the operation of systems within the ServiceNow context as well as the complete management of the stack (operating system, database, application).
- Planning, conception, and execution of commissioning and operation of complex ServiceNow landscapes
- Processing / Execution of complex orders
- Implementation, administration, and integration of complex clients on the ServiceNow SaaS platform.
- Participation in the creation of decision templates and concepts
- Design and implementation of supporting tools
- Participation in the automation and standardization of workflows using appropriate scripts and tools
- Development and planning of service concepts
- Management of order processing
- Ensuring the agreed Service Level
- Participation in on-call duty for operations
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Our expectations of you
Education
- Master's or diploma degree with appropriate professional experience or comparable knowledge and skills
Qualifications
- Very good technical expertise in the areas of ServiceNow, Webserver, MariaDB/PostgreSQL, and Linux, as well as basic knowledge of related technologies such as networking, storage.
- Good knowledge of programming/automation
- Good customer-oriented thinking and acting
- Professional, trustworthy, and empathetic demeanor
- Analytical, systematic, and structured working approach
- High cooperation, team, and conflict resolution skills
- High flexibility, resilience, and willingness to perform
- Very good German and good English skills
Experience
- At least five years of professional experience, including a minimum of three years in IT administration.
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What we offer
- Mobile work nationwide in Germany
- Attractive salary package with performance-based bonus
- 37 hours/week with flexible working hours accounts
- Employer-funded training and certifications
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Benefits
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
operational services GmbH & Co. KG
IT is your competent partner for all aspects of data center, network and application operations. As the leading ICT service provider in the German market, we guarantee long-term system support and availability of critical operating processes through our more than 800 highly qualified employees and an annual turnover of 120 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.4
Career Growth
3.4Culture
3.5Workingconditions
4.0Engineering
3.0