Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Castrop-Rauxel
- Working Model
- Onsite
Job Summary
In this role, you will serve as the IT contact for employees, assist technicians, coordinate the external IT service provider, and optimize processes through digitalization and automation with new tools.
Your role in the team
- Contact person for our employees regarding all IT-related questions in daily business.
- Support and supervision of our service technicians in IT topics.
- Interface and coordination of our external IT service provider.
- Setup and management of end-user devices (smartphones, tablets, laptops).
- Analysis and further development of our existing IT structures.
- Organization and processing of hardware and software orders.
- Identification of optimization potentials in our processes.
- Participation in the digitization and automation of processes.
- (Optional, depending on qualification) Development or integration of AI-powered tools to enhance efficiency within the company.
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Our expectations of you
Education
- Completed training in the IT field, e.g., as an IT specialist for system integration, IT electronics technician, or a comparable qualification.
Qualifications
- Good knowledge in the area of IT infrastructure, end devices, and user support.
- Basic knowledge of programming or a strong interest in it (e.g., scripting, automation, API integrations).
- Interest in digitization, automation, and AI applications in everyday business.
- Independent, solution-oriented working style.
- Strong communication skills and enjoyment in supporting colleagues.
- Hands-on mentality and pragmatic thinking.
Experience
- Alternatively: Career changers with solid practical IT experience.
- Ideally, initial experience with tools or applications in the field of AI (e.g., process automation, assistance systems).
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What we offer
- Guaranteed annual leave (32 days, including 1 day off on your birthday).
- Regular working hours.
- Company additional benefits, e.g., special bonuses, salary sacrifice schemes, supplementary health insurance, company pension scheme.
- Family-like working atmosphere, motivated team + short communication channels.
- A varied and responsible position with significant scope for shaping and influence.
- The opportunity to actively shape our IT and digitalization strategy.
- An environment where new ideas (including in the fields of AI and automation) are explicitly encouraged.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
INSTATEC GmbH
INSTATEC GmbH is an established company based in Castrop-Rauxel, specializing in the maintenance and optimization of building technology systems. The firm offers comprehensive services in the areas of refrigeration technology, air conditioning technology, ventilation technology, and heating technology.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Construction, Real Estate, Building Services
IT Coordination / IT Support & Digitalization Staff
- Location
- Castrop-Rauxel
- Working Model
- Onsite
- Diversity
- Open for all genders
