Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kusterdingen
- Working Model
- Onsite
Job Summary
In this role, you will independently handle first and second-level support for POS systems, provide technical customer advice, and contribute to documentation and product development.
Job Technologies
Your role in the team
- Independent first- and second-level support as well as competent technical consulting for our customers.
- Support for application consultants and customer service.
- Co-creation and maintenance of practical user documentation.
- Participation in continuous product development through intensive collaboration with software development.
- Approximately 70% support from the Kusterdingen location, approximately 30% on-site assignments at the customer's site in the region.
- Assembly, maintenance, repair, and commissioning of our cash register systems at customers' sites, via remote maintenance and on-site.
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Our expectations of you
Qualifications
- Good IT/software (Windows) and hardware knowledge (X86 platform).
- Basic electrical engineering knowledge (for example, EFffT).
- Strong communication skills to explain complex processes simply and confidently, even to non-technical stakeholders.
- Reliable, structured, and goal-oriented work approach.
- Hands-on mentality combined with strong execution skills.
Experience
- Experience in POS / cash register systems (ideally in the bakery sector, gastronomy, or retail).
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What we offer
- A structured and comprehensive onboarding process that prepares you optimally for your tasks.
- A modern, state-of-the-art workplace at our company headquarters in Kusterdingen.
- A fully equipped service vehicle (pool vehicle) for your on-site assignments.
- Permanent employment contract.
- Performance-based compensation and a subsidy for company pension schemes.
- Company health insurance with chief physician treatment and dental supplementary insurance.
- Flat hierarchies and appreciative Umgang.
- Varied activity in a dedicated team.
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Benefits
More net
Job Locations
This is your employer
Ok Software & Beratung Gmbh Und Bbn Kassensystem Gmbh & Co. Kg
The companies OK Software & Beratung GmbH and BBN Kassensystem GmbH & Co. KG develop, distribute and support IT solutions and products, especially for bakery and confectionery businesses. The brand and product family BBN stands for solutions around the bakery software BBN, the workforce solution BBN PEPZeit, the powerful BBN point-of-sale system as well as the organizational tool BBN Connect.
Description
- Founding year
- 2006
- Company Type
- Digital Agency
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Employee Support/Helpdesk POS Systems
- Location
- Kusterdingen
- Working Model
- Onsite
- Diversity
- Open for all genders
