Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wuppertal
- Working Model
- Onsite
Job Summary
In this role, you handle 2nd level support requests on-site, install and configure IT systems, perform hardware repairs, and document your work thoroughly using a ticketing system.
Job Technologies
Your role in the team
- At Hemmersbach, you can fully indulge your passion for end-user support.
- Direct customer contact with diverse requirements within the scope of 2nd Level Support and a passion for hardware and software closely describe your ideal position?
- As part of our onsite support team in Wuppertal, you are specifically responsible for the topics that make your heart beat faster:
- Installation, configuration, and setup of complex IT systems
- Commissioning and maintenance of IT systems (MS Win 10, MS Active Directory, ...).
- Hardware repairs as well as 2nd level tasks using a ticket system.
- Creation of system documentation
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Our expectations of you
Qualifications
- Good German (C1) and English (B2) skills.
Experience
- You are a trained IT specialist (m/f/d) for System Integration with several years of professional experience.
- Software + hardware knowledge in second-level support as well as experience in the Microsoft environment
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Hemmersbach
Salzburg
At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Second Level Support Onsite Technician
- Location
- Wuppertal
- Working Model
- Onsite
- Diversity
- Open for all genders
