Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
You handle inquiries regarding the ERP solution proAlpha, analyze and resolve issues in 1st and 2nd level support, and implement process optimizations along with software testing before new version go-lives.
Job Technologies
Your role in the team
- As an ERP Support Specialist (m/f/d), you are the first point of contact for your colleagues' inquiries regarding the ERP solution "proAlpha" and other systems within our company.
- You independently identify disturbances or errors, resolve them, and inform users as well as key users accordingly.
- You assist with user issues in 1st- and 2nd-level support, analyze IT-supported business processes, and test our software solutions before the "Go-Live" of new versions.
- You implement small program adjustments, create new system processes, and document processes as well as solutions for internal support.
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Our expectations of you
Education
- You have successfully completed an IT-oriented qualification, such as from IT system sales specialists or IT specialists, or an equivalent qualification.
Qualifications
- You are characterized by a strong service and support orientation, which forms the foundation for your success in collaborating with the departments to develop optimal system solutions.
- You have good German and English language skills, both written and spoken.
- You work independently, proactively, and solution-oriented in a hybrid model and are willing to visit the location regularly.
Experience
- You have at least 2 years of experience in support and possess extensive knowledge of the functions of modern, integrated ERP systems, along with routine experience in ERP administration.
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What we offer
- With us, you work 38.5 hours per week and receive 30 days of vacation, giving you plenty of time for your private life.
- Do you also want to work remotely from home? With us, you have the opportunity to do so within the framework of our Flex-Office concept.
- With your personal annual health budget of 300 euros, you can have expenses reimbursed, for example, for glasses, medications, or a professional dental cleaning.
- To help you look to the future with peace of mind, we also provide retirement security and contribute with a 20 percent subsidy to your company pension scheme.
- Swimming, bouldering, dancing - with our corporate fitness program "Hansefit," you can train affordably nationwide in 1,000 studios and sports facilities.
- Do you want to commute to work by bike? We welcome that and offer a company bike leasing program.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Deutsche Windtechnik AG
We at Deutsche Windtechnik are Europe's largest independent service provider for the technical maintenance of wind turbines. With our team of more than 1,000 employees, we guarantee trouble-free operation of wind farms.
Description
- Founding year
- 2007
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
ERP Supporter
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
