Job
In this role, you will manage IT systems, design and integrate innovative solutions, troubleshoot issues, administer servers and mobile devices, and continuously optimize service and support concepts.
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Job technologies
Your role in the team
- Dealing with complex IT and software solutions excites you, and you are aware of potential pitfalls.
- You have experience in designing and integrating innovative and new IT systems (storage and backup systems, server virtualization) and serve as a technical contact in case of issues (analysis, troubleshooting, coordination with staff, partners, and manufacturers).
- Compliance with SLAs.
- Customer satisfaction is your highest priority, and you pursue it consistently in all activities.
- You are the system administrator (m/f/d) for our clients, responsible for configuration, documentation, and maintenance.
- You help us to further improve our service and support concepts through ideas and visions.
- You have very good knowledge of Windows Server services (e.g., Active Directory, Exchange, RDS, XenApp, IIS Web Services).
- Furthermore, the administrative management of mobile devices (Android, iOS, macOS, Windows) is part of your responsibilities.
Our expectations of you
Education
- You have a completed degree in IT and/or vocational training in computer science, as well as several years of relevant professional experience in system engineering.
Qualifications
- Your strong communication skills, both verbal and written, distinguish you particularly.
- You bring a confident and friendly demeanor, initiative, as well as a customer- and solution-oriented work style.
- Knowledge of Microsoft Infrastructure Services, Networking (Meraki, Cisco, HPE), VMware.
- Very good German skills and good English skills.
- Structured and analytical working style.
- You demonstrate a high sense of responsibility and result-oriented action.
Experience
- You have experience in one or more of the following areas: Microsoft (O/M365, AAD/AD, Exchange), Infrastructure (Storage, Virtualization, Backup, Network), Cloud (Azure, AWS).
- You have experience working with helpdesk systems and remote support.
What we offer
- Flexible working hours (flexitime model).
- Home Office.
- Employee benefits (Apple, HP, Sonos, Telekom, etc.).
- Free drinks and fresh fruit.
- Free fitness training.
- Capital-forming benefits.
Benefits
Work-Life-Integration
Food & drink
Topics you will work on
Job locations
About your employer
Vocom ITK Systeme GmbH specializes in the provision and maintenance of information and telecommunications technologies. The company offers comprehensive services, from consulting to maintenance of IT systems, particularly in the industry and trade.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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