Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be part of a cross-functional team responsible for maintaining, developing, and supporting our CRM system, as well as creating technical documentation and utilizing monitoring tools.
Job Technologies
Your role in the team
- You work in the CONTRACT team, which manages our CRM and related modules in the areas of customer communication, master data management, onboarding, authentication, access rights management, and contract administration.
- We are in the midst of transitioning from a project-based organization to cross-functional teams that jointly take responsibility as a team for all aspects of their respective software, from requirements to operations.
- In addition to the personal areas of activity, there is the opportunity and expectation to contribute to other aspects of development, testing, and user support.
- First point of contact for our internal colleagues in the operational departments - in writing and verbally, clear and solution-oriented.
- Technical documentation of features for employees (How-tos, Release Notes, internal knowledge base).
- Deployment, testing, monitoring, and operation.
- Maintenance and further development of our CRM and related modules.
- Participation in on-call duty.
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Our expectations of you
Education
- A training as an IT specialist or comparable skills.
Qualifications
- Curiosity, technical understanding, and above all, the ability to explain the software clearly to users.
- Skills in TSQL are helpful. If you don't have them, you will learn them with us.
- Interest in the use of AI in support and development.
Experience
- Experience in handling monitoring and ticketing systems.
- Experience in web technologies, with front-end development using Angular, would be a plus.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Cambio Carsharing Service Gmbh
At cambio, we believe that our car-sharing service can play a key role in helping people make the switch to more sustainable and future-proof transportation options. We want to give our customers the opportunity to ditch their private cars in favor of a more environmentally friendly option.
Description
- Founding year
- 1990
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Logistics, Transportation
Application Development and Support Staff
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
