Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dresden
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- As a consultant (all genders) in-house SAP CX application management, you analyze problems in our customers' SAP systems and look for sources of errors and their solutions - with a focus on CX
- You are responsible for processing and tracking 2nd and 3rd level support tickets and ensuring that all customer inquiries run smoothly
- With your can-do attitude, you recognize potential for improvement in processes and software solutions and actively initiate process optimization
- You will also make a crucial contribution to the development and expansion of our application management services
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Our expectations of you
Education
- You have successfully completed a degree in business informatics, computer science or an apprenticeship with a focus on IT
Qualifications
- You have in-depth knowledge of at least one of the following systems: SAP Marketing Cloud, Customer Data Cloud (CDC) or Cloud for Customer (C4C)
- You enjoy working in a team and are characterized by your solution-oriented approach and your analytical skills
- You speak German and English fluently
Experience
- Ideally, you have already gained some initial experience in 2nd/3rd level support
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Dresden
Leipziger Straße 13d
01097 Dresden
Germany
This is your employer
valantic
Dornbirn, Dornbirn, Traunstein, München, München, Wien, Wien, Böblingen, Leinfelden-Echterdingen, Aichwald, Stuttgart, Fürth, Mannheim, Würzburg, Mainz, Dreieich, Frankfurt Am Main, Eschborn, Coburg, Siegburg, Siegen, Köln, Dresden, Langenfeld, Düsseldorf, Leipzig, Magdeburg, Berlin, Hamburg, Norderstedt
At valantic, we're the first choice when it comes to digitalization. We show our customers what's possible and support them in making it happen - from strategy to implementation. Our services include consulting, solutions, and software products in the areas of banking, customer engagement & commerce, business, predictive analytics, SAP/ERP consulting, enterprise software, and supply chain management.
Description
- Company Size
- 250+ Employees
- Founding year
- 2012
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid
- Industry
- Internet, IT, Telecommunication
Consultant Inhouse SAP Application Manager
- Location
- Dresden
- Working Model
- Hybrid, Onsite
