Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Essen
- Working Model
- Onsite
Job Summary
In this role, you will handle IT procurement, manage orders and contracts, optimize processes, and provide support for device issuance and 1st-level support.
Job Technologies
Your role in the team
- Stable IT processes do not happen by chance, but through structured planning and clean workflows - this is precisely where the focus of the position as a Management Assistant (all genders) for System Management lies.
- Central IT procurement including orders/POs, supplier management, bid comparisons, as well as license and contract management.
- Maintaining accurate master data and reliable PO handling in the ERP; coordinating with Finance for invoice reconciliation.
- Organization of device logistics from ordering through goods receipt to inventory management (including tagging).
- Preparation of relevant data for fixed assets and reconciliation of open items with the accounting department.
- Coordination of device deliveries and returns, including disposal and ensuring auditable asset data.
- Documentation of handovers and allocation of assets to companies and employees.
- First-level support for device issuance/return and standard issues, depending on capacity.
- Documentation, prioritization, and escalation of support tickets to 2nd/3rd level.
- Maintenance and optimization of processes, checklists, and workflows, as well as the creation of regular reports.
- Interface function with the IT contacts of the 15 companies and ensuring uniform standards.
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Our expectations of you
Education
- Completed training as an IT Systems Management Clerk, IT Merchant, IT Specialist System Integration (all genders), or a commercial apprenticeship with relevant IT/Procurement experience.
Qualifications
- Basic technical knowledge of Windows and Microsoft 365.
- Proficient in dealing with corporate-like structures and distributed contacts.
- Structured work and good communication skills.
- Team spirit, service orientation, and enthusiasm for process optimization.
Experience
- Experience in purchasing/procurement, PO handling, and ideally in working with ERP/order systems.
- Experience with inventory/asset tools and understanding of accounting processes related to fixed assets, or willingness to learn and closely coordinate with the accounting department.
- Experience in 1st-level support is advantageous.
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What we offer
- When you join our team, you can look forward to: a culture of informal address across all levels and ages; we are on equal footing and use the informal "you".
- Flat hierarchies: Decisions are made straightforwardly and without bureaucracy.
- A cooperative and helpful attitude towards each other: You can approach any colleague at any time and assistance will be provided.
- A crisis-proof job with development opportunities in a growing corporate group as part of the Provinzial Group (Top 10 insurer in Germany) — you don't have to worry about your future.
- A modern working environment with our IT equipment keeps you always up-to-date - even when working remotely.
- Joint events and gatherings: our party planning committee is always open to new suggestions.
- Good work-life balance: Time tracking makes it possible to compensate for overtime.
- Open and motivated colleagues: you will be welcomed with open arms by us.
- A performance-based compensation: fair, equitable, and with development potential.
- Additional benefits (e.g., asset-building benefits, EAP, corporate benefits, Wellpass, etc.): because we want you to be well!
- Fruits, water, coffee, and tea are available to us free of charge.
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Topics that you deal with on the job
Job Locations
This is your employer
ALBAG Unternehmensgruppe
The ALBAG Group is an established service and craft company with around 850 employees, specializing in damage and maintenance management for residential properties. The company manages regional craft networks and processes over 160,000 repair orders annually for the insurance and real estate industries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Handcraft, Trade
IT system management specialist
- Location
- Essen
- Working Model
- Onsite
- Diversity
- Open for all genders
