Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bochum
- Working Model
- Onsite
Job Summary
In this role, you handle 3rd level support requests, document incidents, and collaborate closely with users, internal teams, and external providers while ensuring stable IT operations.
Job Technologies
Your role in the team
- Acceptance, processing, and documentation of 3rd level support requests and incident reports.
- Communication with users, internal IT teams, external service providers, and specialist departments.
- The extended responsibilities include field service activities within the group companies.
- Creation and continuous maintenance of operational, process, and system documentation.
- Monitoring and analysis of monitoring systems as well as ensuring a stable and disruption-free IT operation.
- Performing regular routine activities to maintain operations.
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Our expectations of you
Education
- Completed vocational training as an IT specialist for system integration or a comparable qualification with relevant professional experience.
Qualifications
- In-depth knowledge of current Windows client and server operating systems.
- Proficient handling of Active Directory, DHCP, and DNS.
- Basic knowledge of PowerShell is desirable.
- Strong analytical skills for troubleshooting.
- Structured and independent working style as well as a high level of team spirit and resilience.
- Willingness to perform, quality awareness, and customer-oriented action.
- Willingness to continuous learning.
Experience
- Experience in the administration of Citrix environments is an advantage.
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What we offer
- A secure job in a healthy, reputable hospital network.
- A remuneration according to TV DRV KBS as well as company pension scheme.
- A free company supplementary health insurance with single room accommodation, comfort service, and optional meal plan.
- A collegial, dynamic, and motivated team.
- Internal and external training opportunities as well as cross-location development possibilities within the framework of our network system.
- Flexible participation in training sessions through our e-learning program.
- Family-friendly working conditions and attractive working time models.
- Active onboarding and onboarding concepts for new employees.
- An established occupational health management.
- E-bike leasing and discounted meal offers.
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Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
Marienhospital Bottrop Ggmbh
Das Marienhospital Bottrop ist ein leistungsfähiges, zukunftsorientiertes, fachlich anerkanntes und technisch gut ausgestattetes katholisches Krankenhaus in der Rechtsform einer gGmbH. Im stationären Bereich mit 358 Betten werden jährlich fast 16.000 Patienten versorgt.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT specialist 3rd level support
- Location
- Bochum
- Working Model
- Onsite
- Diversity
- Open for all genders
