Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Paderborn
- Working Model
- Onsite
Job Summary
In this role, you assist employees with IT issues, set up workstations and mobile devices, analyze errors in 1st and 2nd level support, and document solutions in the ticket system.
Job Technologies
Your role in the team
- Support for employees with IT issues (hardware and software)
- Setup and maintenance of workstations, printers, and mobile devices
- Installation and configuration of operating systems and applications
- Error analysis and troubleshooting in 1st- and 2nd-level support
- Documentation of support cases and solutions in the ticket system
- Collaboration with external service providers and other IT teams
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification
Qualifications
- Good knowledge of Windows operating systems and Microsoft Office
- Basic knowledge of network technologies (LAN, WLAN, VPN)
- Friendly demeanor and service-oriented work approach
- Good command of German, both spoken and written
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support employees
- Location
- Paderborn
- Working Model
- Onsite
- Diversity
- Open for all genders
