Job
In this role, you will handle software support in an international setting, manage service cases, assist in projects, and develop software for automation and warehouse management systems.
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Job technologies
Your role in the team
- Assumption of on-call duties in an international environment.
- Service delivery manager for new and long-term existing customers.
- Carrying out software support, including documenting incoming service cases and describing solutions.
- Project collaboration in software projects (CS, MU, PS, IS).
- International project commissioning and after-go-live support.
- Service support for existing customers (WCS, MFC).
- Software development for WCS, MFC, and OFS systems (PTL, PbV).
- Change request processing for existing customers.
Our expectations of you
Qualifications
- High level of service and customer orientation.
- Knowledge of automation environments and warehouse management systems.
- Knowledge of the logistics IT environment.
- Good written and spoken English and German.
- Willingness to travel.
- Confident handling of databases (Oracle).
Experience
- Experience with 24/7 on-call 2nd level support.
- Experience with sophisticated software architectures.
- Experience in Java software development (at least 3 years of professional experience preferred).
What we offer
- Benefits of an international MDAX group (KION Group).
- Plenty of room for creativity in a rapidly growing company.
- Flexible and mobile working.
- Individual support and development.
- Employee discounts.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
The KION Group is a global leader in intralogistics. With our six brands, we cover all segments of the market. We are the market leader for forklift trucks and warehouse technology in Europe, number two globally and the leading foreign supplier in China. The Linde and STILL brands serve the global premium and Baoli the value and economy segments.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Logistics, Transportation
Employer reviews
- Team culture
- 3.5
- Engineering
- 3.3
- Working conditions
- 4.6
- Career growth
- 3.2
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