Job
- Level
- Experienced
- Job Field
- IT, System, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you are responsible for the development and implementation of retail system solutions, coordinating system delivery, supporting users, and optimizing processes in store operations.
Job Technologies
Your role in the team
- The Business Solutions team is responsible for the implementation and development of new retail system solutions.
- Furthermore, the Omni Retail Systems Specialist - Business Solutions ensures the efficient management of all O2O applications as well as the store merchandise systems and applications.
- It enables smooth store operations and compliance with market-specific, legal, and tax requirements.
- The Omni Retail Systems Specialist - Business Solutions coordinates system development and deployment, provides technical support, and conducts functional training.
- The position plays a crucial role in optimizing store systems and enhancing user satisfaction.
- She is an important link between the stores, internal departments, and external partners, promoting operational excellence and ensuring the effective development and delivery of technical solutions across all markets.
- Ensuring the alignment of retail systems with the overall corporate strategy.
- Research, identify, initiate, and develop new business solutions in collaboration with the Product Owner.
- Testing and executing successful live launches of new store systems, new application versions, and processes, including the creation of training and user manuals, to contribute to the further development of the company.
- Initiate, support, and implement the assigned merchandise and O2O systems, as well as their further development to optimize systems and processes for the store users.
- Creation of requirements as well as testing, controlling, and documenting all system changes to ensure successful implementation, including the creation of training and user manuals.
- Promotion of a clear feedback process with specific stakeholders/Market Support to capture detailed business and legal requirements and identify opportunities.
- Identification of key system characteristics and functions and joint decision-making on change requests in collaboration with the Product Owner.
- Collection and analysis of system data to identify and optimize areas for improvement, as well as to ensure consistent, complete, and feasible systems.
- Responsibility for providing the business units with the necessary support regarding store systems and processes to ensure system availability.
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Our expectations of you
Education
- University degree in Computer Science, Business Administration, or a comparable qualification with extensive relevant professional experience.
Qualifications
- Comprehensive knowledge in merchandise and O2O systems in retail, as well as a deep understanding of store systems, processes, and workflows.
- Solid knowledge of IT infrastructure combined with strong analytical skills and pronounced logical thinking.
- High quality and user awareness with the aim of developing optimal solutions for the company.
- Strong initiative, high commitment, and strong self-motivation, combined with the ability to work independently and diligently.
- Open, flexible, and solution-oriented mindset, with the ability to quickly adapt to new requirements.
- Structured, solution-oriented, and precise working style.
- Excellent communication and social skills.
- Proficient in Microsoft Office 365.
- Very good knowledge of English; German or additional foreign languages are an advantage.
Experience
- Several years of proven experience in similar positions, preferably in a multinational company.
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What we offer
- This is your chance to become part of a truly exciting transformation journey where you can significantly contribute to our vision.
- In addition to knowing that you have played a key role in the development of one of Europe's most well-known retail brands, you can also look forward to the following benefits:
- Numerous learning and development opportunities through our C&A Academy.
- Access to our partner discount program.
- 20% employee discount in all C&A stores.
- 30 days of vacation.
- Company pension scheme.
- Mental health and wellness program.
- An exciting opportunity in an international and inspiring work environment.
- A positive working atmosphere in a talented team with an open feedback culture.
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Benefits
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
C&A
C&A is a clothing company headquartered in Vilvoorde, Belgium and Düsseldorf, Germany. It has over 2000 stores in 23 countries and employs 900,000 people in production alone.
Description
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Trade
Specialist in Omni-Retail-System & Business Solutions
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
