Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role you are the first technical contact for customers, handle service orders independently, support project deployments, troubleshoot and resolve incidents and complaints, and document solutions using MS Office.
Job Technologies
Your role in the team
- First point of contact for clients regarding all technical questions.
- Independent acceptance and processing of orders.
- Support in various projects.
- Processing of complaints and error reports.
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Our expectations of you
Education
- Successfully completed vocational training or a degree in the IT field.
Qualifications
- Proficient in the use of standard MS Office applications.
- High technical affinity as well as willingness to travel.
- Problem-solving skills as well as an independent and service-oriented work approach.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency