Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Our IT system administrators in the IT Operations team look after our customers' systems, take care of the implementation of customer requirements and resolve reported errors.
- You will carry out regular maintenance work and updates on our DOKUcloud and take on tasks in customer projects alongside our IT consultants.
- You are the technical expert behind our IT consultants to successfully implement customer requirements.
- You ensure that customer-specific solutions are in line with our IT architecture and can be optimally operated and maintained.
- You will work closely in a team of IT system administrators who support and exchange information with each other in their day-to-day business.
- You will primarily work remotely on the systems and maintain contact with our customers by telephone.
- Our ticket system will support you in planning your daily work.
- You document your architectures and configurations in our internal wiki so that in the event of an error, everyone in the team can help the customer.
- Alongside experienced colleagues, you will take on responsibility early on and develop your professional skills.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or comparable career.
Qualifications
- You have technical expertise in at least three of the following subject areas: O/M365 including teams / network (layer 2 and 3) / VMWare/Hyper-V / server/storage systems / server operating systems (Windows 2019+ / Linux) / MS Active Directory / MS SQL Server / MS Exchange Server / Citrix / Windows Terminal Server / Firewall and VPN / Veeam Backup and Recovery / Windows 10/11.
- Team player with a high level of customer and service orientation.
- Independent, structured and self-responsible way of working.
Experience
- 5 years of professional experience in IT system operations.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
DOKUMENTA AG
DOKUMENTA AG, an experienced managed services provider, focuses on the digital transformation of medium-sized enterprises. The company offers ISO-certified services and customized IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system/network administrator
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
