Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Our IT system administrators in the IT Operations team look after our customers' systems, take care of the implementation of customer requirements and resolve reported errors.
- You will carry out regular maintenance work and updates on our DOKUcloud and take on tasks in customer projects alongside our IT consultants.
- You are the technical expert behind our IT consultants to successfully implement customer requirements.
- You ensure that customer-specific solutions are in line with our IT architecture and can be optimally operated and maintained.
- You will work closely in a team of IT system administrators who support and exchange information with each other in their day-to-day business.
- You will primarily work remotely on the systems and maintain contact with our customers by telephone.
- Our ticket system will support you in planning your daily work.
- You document your architectures and configurations in our internal wiki so that in the event of an error, everyone in the team can help the customer.
- Alongside experienced colleagues, you will take on responsibility early on and develop your professional skills.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or comparable career.
Qualifications
- You have technical expertise in at least three of the following subject areas: O/M365 including teams / network (layer 2 and 3) / VMWare/Hyper-V / server/storage systems / server operating systems (Windows 2019+ / Linux) / MS Active Directory / MS SQL Server / MS Exchange Server / Citrix / Windows Terminal Server / Firewall and VPN / Veeam Backup and Recovery / Windows 10/11.
- Team player with a high level of customer and service orientation.
- Independent, structured and self-responsible way of working.
Experience
- 5 years of professional experience in IT system operations.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
DOKUMENTA AG
DOKUMENTA AG, an experienced managed services provider, focuses on the digital transformation of medium-sized enterprises. The company offers ISO-certified services and customized IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system/network administrator
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
