Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Responsible for accepting, analyzing, and resolving IT incidents in the Windows environment.
- Creation of tickets and continuous maintenance of the ticket system as well as, if necessary, forwarding of special tickets to the relevant departments.
- Development and documentation of workarounds, known errors and practical solutions.
- Installation and administration of hardware and software.
- Competent contact person for all IT questions relating to daily operations.
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Our expectations of you
Education
- Successfully completed vocational training in information technology or comparable qualifications.
Qualifications
- Fluent written and spoken German skills.
- Good knowledge of the Microsoft environment as well as Citrix knowledge.
- Problem-solving skills and analytical thinking skills.
- Good communication skills, team spirit and high service orientation.
Experience
- First professional experience in IT support.
- Experience in using ticket systems.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
