Job
- Level
- Experienced
- Location
- Hamburg, Leonberg, Munich, Cologne, Frankfurt, Idstein, Leipzig, Bremen, Hanover
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Requirements, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will take responsibility for requirements engineering and the continuous development of the Salesforce CRM platform, advise sales, and coordinate projects and external service providers.
Job Technologies
Your role in the team
- Holistic responsibility for requirements engineering: from capturing business requirements to designing suitable IT solutions in collaboration with the business units.
- Independent operation, administration, and continuous development of the CRM platform Salesforce.
- Responsibility for a consistent user, roles, and permissions concept.
- Independent execution and active participation in and contribution to projects.
- Consulting for sales as well as modeling and optimization of seamless end-to-end processes.
- Technical management of the further development of the reporting and analytics solution based on QlikSense.
- Overall responsibility for development processes, including coordination of testing and go-lives.
- Management of external service providers with regard to quality, deadlines, and budget.
- Responsibility for handling incidents, service requests, and changes in accordance with ITSM processes.
- Ensuring sustainable and structured documentation of solutions, processes, and decisions.
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Our expectations of you
Education
- Completed degree in Computer Science, Information Technology, Business Informatics, or a comparable qualification.
Qualifications
- Good understanding of data structures, data interfaces, and data modeling.
- Good abstraction skills and the ability to understand holistic processes.
- Strong conceptual thinking.
- ITIL knowledge (Foundation level desirable).
- Project management skills (PRINCE2 Foundation desirable).
- Independent, responsible, and structured way of working.
- Excellent command of German (C1).
- Strong service orientation and excellent communication skills.
Experience
- 2 to 4 years of professional experience in IT Application Management.
- Good to very good knowledge and experience in CRM systems, preferably Salesforce.
- Experience in integrating CRM systems with other IT platforms and databases.
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What we offer
- A lot of creative freedom, because we rely on flat hierarchies and respectful, open communication.
- A secure job in an exciting and rapidly evolving industry.
- Flexible working hours and remote work with comprehensive part-time models.
- Very attractive conditions for private insurance plus company pension scheme.
- We actively support further education and training.
- Modern technical equipment including internet allowance.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
SÜDVERS Holding GmbH & Co. KG
SÜDVERS ist ein mehrfach ausgezeichneter international tätiger Versicherungs- und Risikoexperte für Mittelstand und Industrie und bietet hohe Beratungsqualität und maßgeschneiderte Lösungen zur weltweiten Risikoabsicherung.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
IT Application Manager CRM
- Location
- Hamburg, Leonberg, Munich, Cologne, Frankfurt, Idstein, Leipzig, Bremen, Hanover
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
