Job
In this role, you will take responsibility for requirements engineering and the continuous development of the Salesforce CRM platform, advise sales, and coordinate projects and external service providers.
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Job technologies
Your role in the team
- Holistic responsibility for requirements engineering: from capturing business requirements to designing suitable IT solutions in collaboration with the business units.
- Independent operation, administration, and continuous development of the CRM platform Salesforce.
- Responsibility for a consistent user, roles, and permissions concept.
- Independent execution and active participation in and contribution to projects.
- Consulting for sales as well as modeling and optimization of seamless end-to-end processes.
- Technical management of the further development of the reporting and analytics solution based on QlikSense.
- Overall responsibility for development processes, including coordination of testing and go-lives.
- Management of external service providers with regard to quality, deadlines, and budget.
- Responsibility for handling incidents, service requests, and changes in accordance with ITSM processes.
- Ensuring sustainable and structured documentation of solutions, processes, and decisions.
Our expectations of you
Education
- Completed degree in Computer Science, Information Technology, Business Informatics, or a comparable qualification.
Qualifications
- Good understanding of data structures, data interfaces, and data modeling.
- Good abstraction skills and the ability to understand holistic processes.
- Strong conceptual thinking.
- ITIL knowledge (Foundation level desirable).
- Project management skills (PRINCE2 Foundation desirable).
- Independent, responsible, and structured way of working.
- Excellent command of German (C1).
- Strong service orientation and excellent communication skills.
Experience
- 2 to 4 years of professional experience in IT Application Management.
- Good to very good knowledge and experience in CRM systems, preferably Salesforce.
- Experience in integrating CRM systems with other IT platforms and databases.
What we offer
- A lot of creative freedom, because we rely on flat hierarchies and respectful, open communication.
- A secure job in an exciting and rapidly evolving industry.
- Flexible working hours and remote work with comprehensive part-time models.
- Very attractive conditions for private insurance plus company pension scheme.
- We actively support further education and training.
- Modern technical equipment including internet allowance.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
SÜDVERS ist ein mehrfach ausgezeichneter international tätiger Versicherungs- und Risikoexperte für Mittelstand und Industrie und bietet hohe Beratungsqualität und maßgeschneiderte Lösungen zur weltweiten Risikoabsicherung.
- Established Company
- Onsite, Hybrid
- Consulting
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