Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you design and implement modern IT infrastructures, install systems, advise customers on problem resolution, and work on workflows for applications like Helmut4 and helmut.cloud.
Job Technologies
Your role in the team
- You design and implement the expansion of modern IT infrastructure.
- You accompany the installation of the systems, either remotely or on-site at the customer's location.
- As part of our team, you will support us in the development and implementation of workflows, including in our products Helmut4, helmut.cloud, and other MoovIT applications, in collaboration with clients.
- In ticket processing in Jitbit, you advise customers and employees in troubleshooting.
- Problem analysis, development, and implementation of sustainable solutions.
- You collaborate with cross-functional teams on various projects.
- Occasionally, you are available outside your office hours for urgent support requests, for which you also receive additional compensation.
- For our events, you will support us on-site, both domestically and internationally.
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Our expectations of you
Education
- You have training as a media designer, IT specialist, a comparable qualification, or you are simply a career changer, ideally from the media or post-production environment.
Qualifications
- You love working on exciting technical products and projects.
- You have good knowledge of non-linear editing systems (especially Adobe Premiere).
- You have good knowledge of network and storage infrastructure.
- You have an analytical mindset and a strong ability to develop new solutions for given problems.
- You work carefully, precisely, and document your work.
- You have an affinity for new technologies and are motivated to adopt them.
- You are self-employed and seek a work style that is autonomous and team-oriented.
- You are proficient in handling Microsoft, Mac, and Linux operating systems.
- You have good German and English skills (at least B1).
- You can stay calm, even when things get stressful.
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What we offer
- Look forward to an open corporate culture without a dress code, with flat hierarchies and short decision-making paths in the dynamic media industry.
- We promote your professional and personal development through regular internal and external training programs.
- Work-life balance is important to us! We offer 30 vacation days, remote work, and flexible workstations at our Cologne office.
- A versatile and exciting range of tasks awaits, with the opportunity to contribute your own ideas.
- Your catering is taken care of - including free drinks and of course coffee as often as you like!
- Job ticket, company bike, and an above-average contribution to occupational pension schemes.
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Benefits
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Job Locations
This is your employer
MoovIT GmbH
At MoovIT GmbH, our team provides an environment where we work together to develop custom solutions that fit your needs. We are open and transparent in our work, and always professional, in order to efficiently connect the worlds of IT and film/television production.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2012
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT System & Support Engineer
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
