Support Job in Bremerhaven

In this position, you support educators and students with digital teaching and examination scenarios, administer IT systems, and ensure the smooth operation of technical infrastructure at the university.

In this job, you will support multiple clinics on-site, plan IT tasks independently, install and maintain hardware, handle trouble tickets, and assist in projects and process optimizations.

In this role, you actively support educators and students in the digitalization of teaching, including the implementation of AI-assisted solutions and the organization of electronic exams.

In this role, you will analyze technical issues in ship electronics, plan service operations, and create work instructions for technicians. You will also be the first point of contact for captains and maintain the ship database.

In 1st-Level IT support, you provide technical assistance to our employees, handle IT requests, set up workstations, and participate in IT projects.

In this role, you will be responsible for First and Second Level support for the COTAS software, analyzing customer inquiries, developing solutions, conducting training sessions, and collaborating closely with the development team.

In this role, you will perform 1st-level support remotely, addressing support cases and managing Windows servers and network technologies, while also creating and maintaining IT documentation.

In this role, you plan technical service operations in ship electronics, analyze faults, create work instructions, and serve as the primary contact for captains regarding technical issues.

In this role, you will support colleagues with application and user support, coordinate incident management through the ticketing system, perform administrative tasks, and assist with training and documentation.

Acceptance, analysis, and processing of IT disruptions and service requests. Support with hardware and software issues. Setup and management of workstations, user accounts, and access rights. Documentation of support cases in the ticket system. Support...

Troubleshooting through hardware replacement (including cash registers, displays, printers, EC devices, switches, access points, etc.) and repair at the customer's site. Maintenance of IT systems and their components. Commissioning / Setup of IT...

Execution of 1st-Level Support (Remote) Processing of incoming support cases Management of Windows Servers (DNS, DHCP, AD, GPO, DFS, File, Print) Management of firewalls, switches, VMware environment, and server products such as SQL, Exchange Creation...

Creating SQL queries. Support of the company's proprietary inventory management system. Support of existing VBA programs. Development of macros. Support of 1st & 2nd level support.

User Support: You are the first point of contact for IT inquiries and provide competent support to our users via phone, email, or our ticket system. You will not only handle standard cases, but also take on more demanding support tasks that go beyond...