IT Services Manager Jobs in Essen

In this role, you will support customers in critical infrastructure, oversee the transition of projects into support, conduct performance dialogues, and initiate system changes and minor adjustment projects.

Support our customers in their day-to-day business with all aspects of IT requirements management, which you will actively help shape and develop. Competent consulting for managed IT infrastructures and development of customized solutions and processes...

Central contact person for technical and organizational issues for customers. Ensuring quality and availability of managed services. Regular coordination with customers and the technical team. Participation in the design and improvement of services and...

You enjoy working at the interface between customers, IT and business departments in complex software architectures. You have strong communication and organizational skills and are confident in dealing with customers and employees at different...

Establishment and expansion of IT service processes in our Customer Service department. Controlling and monitoring the transition of development and integration projects into the operations and support phase. Coordination of procurement and delivery...