IT Services Engineer Job in Magdeburg

In this role, you manage complex migration projects in IT operations, advise clients on outsourcing initiatives, and facilitate workshops and stakeholder meetings while overseeing quality and risk management.

In this role, you will install IT systems, perform troubleshooting, integrate new devices into existing networks, and provide onsite support for customers. You will also handle updates and create documentation.

In this role, you monitor MS networks, manage servers in the data center, perform error analysis in customer support, and build and maintain modern communication systems.

Support of predominantly Windows-based client workstations. First and Second Level Support on-site. Error analysis and troubleshooting in coordination with end users. Installation of hardware and software. Execution of software rollouts and updates.

Hardware repairs under warranty for products from manufacturers such as HP, Lenovo, Kyocera. Maintenance of notebooks, PCs and servers in the hardware and software area. You analyze/verify causes of errors and resolve them independently. You carry out...

Hardware repairs under warranty for products from manufacturers such as HP, Lenovo, Kyocera. Maintenance of notebooks, PCs and servers in the hardware and software area. You analyze/verify causes of errors and resolve them independently. You carry out...

Coordination and further development of the front office in the area of IT hardware. Planning and controlling regular hardware replacements (e.g. end-of-life, safety-relevant devices). Procurement, monitoring and documentation of hardware inventory....

Maintenance and optimization of the CMDB to ensure a reliable database. Analysis and correction of incorrect or incomplete data sets for the highest data quality. Optimization of capture and import processes to increase efficiency. Interface function...

Consulting on the mapping of process requirements and support in Dataport's ITSM tool landscape. Collection and testing of customer requirements for their technical feasibility. Development and implementation of customer requirements in the tax...

First point of contact (1st level support). Troubleshoot hardware and software issues through various channels such as remote access, email, and phone. Carrying out installations and configurations. Managing the internal ticket system and processing all...

You carry out sophisticated software and hardware rollouts as well as service processing in the hardware environment at our customers' sites In addition, you will install and configure our practice software as well as Windows operating systems and...

You carry out sophisticated software and hardware rollouts as well as service processing in the hardware environment at our customers' sites In addition, you will install and configure our practice software as well as Windows operating systems and...