2nd Level Support Jobs in Ludwigshafen am Rhein

In this role, you will manage operating systems, conduct troubleshooting analyses, support 1st level support, and handle change management processes for optimal IT infrastructure.

In this role, you will assist in 2nd-level support by troubleshooting issues, coordinating external service providers, contributing to IT projects, and managing in-house events with a focus on multimedia technology.

In this role, you will manage the client infrastructure at the logistics center, provide 1st and 2nd level IT support, oversee software rollouts, and communicate with users across various channels.

In this role you support users with hardware and software issues, receive incidents via phone, email or ticketing, handle first- and second-level cases, perform inventories and tests, and maintain Office 365 and Active Directory.

In this role you handle requests via phone, email and a ticketing system, independently analyze and resolve incidents, manage Active Directory and Office 365 including user and permission management, deploy clients and support employees with hardware and software issues.

In this role you will handle IT incidents by phone and in writing, resolve issues across support levels, run software and hardware tests, set up workstations with required equipment, and manage Office 365 and Active Directory.

In this role you support teachers and administrative staff with IT issues, set up workstations, install hardware and software, run inventories and hardware tests, and resolve incidents by phone and ticketing system.

In this role you handle 2nd‑level support tickets, diagnose multimedia and Microsoft Teams Rooms issues, coordinate external vendors, contribute to IT projects and provide technical support for in‑house events.

You handle service requests for onboarding and procurement, log and analyze incidents, install, configure and maintain workstation hardware and software, manage client user accounts (incl. Windows/AD) and monitor system health.

In this role you take phone and email incident reports, analyze and resolve hardware and software issues, set up workstations, manage Active Directory and Office 365, perform tests and document fixes.

You act as first contact for hardware and software issues, handle incidents via phone, email and ticketing, administer Office 365 and Active Directory, perform inventories and hardware tests, and resolve 1st/2nd‑level faults.

In this role, you will be the main contact for customer inquiries, monitor and maintain IT systems, and develop solutions for troubleshooting to ensure seamless IT operations.

In this role, you handle IT customer inquiries and issues, perform regular maintenance tasks, and manage IT systems in a Windows environment, including laptops and networks while also taking on on-call duties.

In this role, you are responsible for the administration and optimization of Windows and Linux operating systems, handling incidents, conducting analyses, and supporting users with training and inquiries.

In this role, you will support the client infrastructure at the logistics center in Ludwigshafen, provide IT support for end users, and document changes in systems and software rollouts.