Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Potsdam
- Working Model
- Onsite
Job Summary
In this role, you comprehensively support services in the SAP Business Technology Platform, configure Software-as-a-Service, manage external service providers, and analyze system logs for 2nd-level support.
Job Technologies
Your role in the team
- You will be responsible for the comprehensive management of services in the SAP Business Technology Platform.
- There you are responsible for the provisioning and configuration of services in SAP BTP.
- Comprehensive management of a Software-as-a-Service on SAP BTP.
- Control, support, and execution of configuration changes including quality assurance.
- Management and coordination of external service providers in their involvement in development, operations, and incident management.
- Record, interpret, analyze, and implement change requests within the scope of IT change management via the SAP Solution Manager, as well as assess the interactions of changes with products and applications.
- Participation in the planning and control of all steps up to the production release for configuration changes.
- Assess incoming reports in the SAP Solution Manager regarding product disruptions/errors in the 2nd-Level Support function and develop solution approaches.
- Conducting impact analyses for security and functionality updates.
- Participation in the implementation of security requirements.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed university degree (Bachelor's or University of Applied Sciences degree) in Computer Science, Business Informatics, Industrial Engineering, or a comparable qualification.
Qualifications
- Alternatively, a career qualification for the higher technical service.
- Solid knowledge of solutions utilizing Software-as-a-Service, as well as familiarity with services from SAP BTP, is advantageous.
- You have knowledge in configuring and integrating cloud services as well as in analyzing system logs and monitoring software availability.
- Knowledge in performing fault analysis for disturbances and issues is required.
- You possess strong analytical and conceptual skills.
- You have the ability to present complex issues in an understandable manner and communicate effectively with the target audience.
- A structured, independent, and solution-oriented working style, as well as teamwork skills, strong communication abilities, and a confident demeanor, are a matter of course for you.
- You are interested in digitalization, innovation, and the further development of modern IT solutions.
- Good verbal and written communication skills, especially in German, are a prerequisite.
Experience
- You have at least 3 years of practical experience in IT and have experience working with or managing external service providers.
This text has been machine translated. Show original
What we offer
- The employment is permanent and based on the collective agreement for the public service (TVöD Bund) in pay grade 12.
- Depending on the applicant situation, an additional temporary skilled worker allowance of up to 1,500 euros per month may be considered.
- We work remotely and flexibly.
- Nevertheless, business trips occasionally occur at the position/workplace, including throughout the entire federal territory.
- These business trips are generally planned well in advance to ensure a good work-life balance.
This text has been machine translated. Show original
Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Bundesanstalt für Immobilienaufgaben
Boasting a property portfolio encompassing an area of around 468,000 hectares and approximately 36,000 dwellings nationwide, the Federal Agency for Real Estate Tasks (BImA) stands as one of Germany's largest real estate owners.
Description
- Founding Year
- 2005
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
Expert for IT product support and SAP development
- Location
- Potsdam
- Working Model
- Onsite
- Diversity
- Open for all genders
