Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you ensure the operation of the company's IT through system and network administration, 1st/2nd level support, VoIP telecommunications, and backup and monitoring services.
Job Technologies
Your role in the team
- As an IT Administrator, you ensure the operation of the company's IT and IT services for locations/affiliates: system and network administration, rollouts/updates, backup/monitoring, VoIP/telecommunications, as well as 1st/2nd level support.
- Focus: availability, security, standards, ticket discipline, and rapid error analysis.
- Interfaces: Executive Management/Administration, Key Users in Management and Operational Areas (e.g., Dispatch/Production) as well as Technology/Facility.
- Externally, you work with IT service providers, Internet/VoIP providers, and hardware/software partners; including coordination of changes, maintenance, and escalations.
- You are responsible (hands-on) for the stable operation and further development of the IT services:
- System administration and IT operations (clients/servers/core services) for headquarters and sites, network operation including firewall/VPN/WLAN (depending on existing architecture)
- Internet telephony/telecommunications (VoIP) including provider management and troubleshooting 1st/2nd level support including ticket handling, error analysis, rollouts, remote/on-site user, rights, and device management (e.g., AD/Entra ID), software distribution, patch and update management, backup/restore, monitoring, documentation, IT security basics, and emergency routines. Participation/partial project management in IT modernization initiatives (standardization, connecting locations, cloud technologies, and virtualization projects).
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Our expectations of you
Education
- Qualified IT training or proven successful professional experience equivalent to it.
Qualifications
- Service-oriented communication, reliability, good self-organization
- Advantageous: Virtualization, Scripting, Linux know-how, IT security practice (Hardening/Policies)
Experience
- Several years of experience in system administration / IT system support; support is a routine part of daily work. Network and VoIP/telecommunications expertise, thorough diagnostic methodology.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Kontrast Personalberatung GmbH
Kontrast Personalberatung GmbH, founded in 1993, is an established consulting and headhunting agency based in Hamburg, supporting companies in recruiting qualified employees.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT Administrator, Construction Industry Group
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
